Job Description

About the Role

As an Account Manager II, you will play a key role in driving revenue growth and long-term customer success by managing and expanding relationships across an assigned portfolio of clients, customers, and partners. This role is ideal for a motivated sales professional who enjoys building trust, identifying opportunities, and delivering value through consultative selling.

You will work closely with internal teams—including sales leadership, marketing, and DLT’s Office of the CTO (OCTO)—to align solutions with customer needs and execute strategic business plans. At TD SYNNEX, Account Managers are empowered to make an impact, grow their careers, and contribute to a collaborative, inclusive sales culture.

What You’ll Do

• Build, manage, and strengthen relationships with assigned clients, customers, and partners to drive retention and growth
• Educate customers on DLT core value services, solutions, and partner offerings
• Conduct research to identify new sales opportunities and expansion potential within existing accounts
• Proactively prospect, contact, and qualify potential customers through outbound and inbound sales activities
• Execute sales plays and lead generation campaigns aligned with annual business and account plans
• Leverage DLT’s OCTO team of market executives and technologists to support complex solutions and customer growth objectives
• Participate in sales and marketing initiatives, events, and campaigns to promote client and partner solutions
• Manage, document, and forecast a pipeline of opportunities using company CRM tools to support sales goal attainment
• Develop accurate quotes, manage agreements, and support credit terms as needed
• Conduct customer success and issue-resolution activities to ensure a positive client experience
• Track and report sales activity, metrics, and progress toward revenue goals
• Collaborate internally and externally to execute joint business plans with clients and partners

What We’re Looking For

Required Qualifications

• Bachelor’s degree or equivalent combination of work or military experience
• 2–4 years of experience in sales, account management, customer service, or general business roles
• 1–2 years of experience supporting or working with public sector procurement processes
• Demonstrated ability to meet or exceed sales activity and financial targets
• Strong written and verbal communication skills with attention to detail
• Proficiency with Microsoft Office tools (Word, PowerPoint, Excel) and CRM systems

Preferred Qualifications

• Proactive learner with a growth mindset and resilience in a fast‑paced sales environment
• Strong problem‑solving skills and ability to manage multiple priorities
• Self‑starter who is organized, detail‑oriented, and accountable
• Collaborative team player who values partnership and shared success
• Commitment to continuous personal development and process improvement

Why TD SYNNEX

TD SYNNEX is a global technology distributor and solutions aggregator that helps partners grow, vendors scale, and customers succeed. At DLT, we specialize in high‑growth, public sector–focused technology solutions and empower our sales teams with deep expertise, enablement, and support.

We are committed to building a workplace where everyone feels valued, respected, and supported. TD SYNNEX offers meaningful career paths, ongoing learning opportunities, and a culture grounded in collaboration, integrity, and inclusion. We encourage candidates from all backgrounds to apply—even if you don’t meet every requirement listed.

Career Growth & Impact

In this role, you’ll gain exposure to strategic accounts, advanced technology solutions, and cross‑functional collaboration—positioning you for future growth into senior account management or leadership roles within TD SYNNEX.

TD SYNNEX is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.

Key Skills

Consultative Selling, Identifying Opportunities, Pipeline Management, Relationship Building, Sales, Sales Account Management

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company