Job Description

In this role, you’ll:

Lead, develop, and mentor an Account Management team, fostering a high-performance, goal-oriented culture.
Coach and support team members, elevating their enterprise negotiation skills, commercial acumen, and deep understanding of the scraping/data infrastructure market.
Drive revenue growth by ensuring flawless client retention and aggressive portfolio expansion.
Manage executive-level client relationships, stepping into high-stakes negotiations to unlock additional value creation.
Oversee strategic account planning, including commercial structuring, legal compliance, and procurement cycles.
Optimise internal processes, identifying and removing operational bottlenecks to streamline day-to-day delivery.
Personally manage a portfolio of a few strategic accounts to stay connected with industry trends and client challenges.
Collaborate cross-functionally with Customer Support, Finance, Legal, and Product teams to enhance the client experience.
Develop and refine best practices for account engagement, retention, and growth strategies.

Your skills & experience:

• Proven experience in enterprise B2B account management with explicit, metric-backed ownership over retention and expansion revenue.
• Demonstrated history of leading, coaching, and managing the performance of account managers or commercial reps, with a strong commitment to a feedback culture.
• Strong organizational skills with direct experience navigating complex enterprise procurement, compliance, and legal cycles. High familiarity with CRM systems (Salesforce).
• Ability to navigate difficult executive-level client conversations calmly, manage internal stakeholders, and align diverse teams under pressure.
Nice to have:
• Experience in SaaS / infrastructure / data / AI industr.y
• Technical understanding of APIs, scraping, proxies, or enterprise infrastructure.
• Experience with strategic QBRs and account planning.
• Familiarity with AI tooling and workflow optimisation.

Salary & Benefits

Gross salary from 4000 EUR/month + bonuses. Keep in mind that we are open to discuss a different salary based on your skills and competencies.
Growth & Learning: 40+ internal learning options, external conferences, mentorship, and year-round knowledge-sharing.
Health & Well-being: Private health insurance, psychotherapy, on-site well-being consultants, 24/7 gym access, and a wellness app.
Celebration & Community: Team events, an overseas workation, quarterly team-building budgets, and plenty of ways to mark milestones together.
Plus bonus vacation days, paid life-moment days off, barista coffee, and all the tools you need. See the full list of benefits here: https://career.oxylabs.io/blog/our-work-benefits/