Our client operates at the intersection of private banking, neo-banking, and financial infrastructure. They provide support to businesses and private clients through international settlements, financial process optimization, and custom solutions. Specializing in cross-border fund flows, they offer services involving cross-border payments, FX operations, and payment solution architecture.
As the Account Management Team Lead, you will spearhead efforts to manage and develop the team responsible for client relationships. You will ensure the highest service standards while fostering long-term client partnerships and overseeing international settlement operations.
Lead and develop the Account Management team to ensure high service standards.
Build and nurture long-term relationships with key clients and strategic partners.
Oversee client onboarding and provide ongoing support for international settlements.
Act as the main escalation point for complex client cases and operational issues.
Coordinate communication between clients and internal departments.
Ensure timely resolution of client requests and transaction-related questions.
Monitor client satisfaction and propose improvements in service processes.
4+ years in Account Management or similar client-facing roles in fintech, payments, or banking.
Previous experience in team leadership or mentoring.
Strong understanding of cross-border payments and payment infrastructure.
Experience with B2B clients in a high-touch service environment.
Fluent in Russian and English (minimum B2+ level).
Leadership and team development mindset
Strong ownership and accountability
Excellent communication and stakeholder management abilities
Client-oriented and solution-driven approach
Structured and analytical thinking
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
At Evotym, we connect top FinTech talent with the companies shaping the future of financial technologies. From bold Web3 startups to global Payment and Crypto players, we build teams that drive results - fast, precise, and with zero guesswork.
Every Fintech journey starts with a spark, and the right people turn it into unstoppable growth.
Evotym specialises in:
✅ Recruitment Services – We connect top professionals in payments, crypto, technology, and C-level leadership with companies that need them, minimizing hiring delays and ensuring the right fit for business growth.
✅ Executive Search – Strong leadership is essential for sustainable growth. We secure proven executives with a strong track record in financial services, leaders who drive sustainable growth and long-term value.
✅ Outstaffing – Expanding your team without long-term obligations can be complex. We provide instant access to top-tier international talent, delivering flexible workforce solutions that support fast, scalable expansion without long-term commitments.
Focus on your Game.
We’ll focus on your Team.
📩 Let’s build your winning team today.
