Job Description

Job Title

Account Management Senior ConsultantRecord and maintain up-to-date, accurate, complete and consistent lease data base in order to ground and deliver cost effective and proactive operational and financial portfolio management for the occupier clients of Cushman & Wakefield GOS. Enable Portfolio Administration Lease Finance Team to meet defined performance targets in relation to invoice processing, payment management, cash (tenant/landlord) and VAT invoice collection, cash allocation and all aspects of payable & receivable accounting, critical balances.

Other professional qualifications required for filling the position:

• BSC/MSC degree required

• 5 years data processing or real estate operation experience in international environment is required and 3 years of experience in account/finance reporting

• 1 year people management and/or service coordination experience required preferably in shared services environment

Foreign language skills required for filling the position:

• English language advanced

• Knowledge of any other European language is an advantage

Required skills for filling the position:

• Excellent IT literacy

• Advanced MS Office

• Client technology platform SME

• Excellent written and verbal communication skills

• Excellent problem-solving skills

• Excellent analytical skills

• Leadership skills

• Able to work independently and in a team

• Incredibly strong work ethic

• Flexibility during times of change

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Proactive, enthusiastic and willing to learn

• Independent mindset and willing to make responsible decisions

• Incredibly high emotional intelligence

• Able to recruit team, role and subgrade best fit team members

• Focussed on continuous improvement and exceeding set targets

Responsibilities of the jobholder:

• Comply with all Client and Cushman & Wakefield internal processes and data quality controls

• Delivering the contracted service level

Regular tasks:

Daily and other BAU tasks to deliver:

• Creating and handling of the training materials (e.g. regular maintenance of L5 documents)

• Creating ad hoc and regular reports for managers

• Supporting line manager in monitoring and supervising activities

• Supporting and/or managing process-, technology-, service- and client transitioning projects

• Holding and/or attending to ad-hoc and reoccurring meetings

• Efficient management of own workload and ability to support other team members in their workload

• Act as first point of contact in case of data and finance related queries during BAU and projects

• Survey and develop processes, with a keen eye on improvements and efficiency

• Managing and being part of the back-up system within the team

• Managing and taking part in the training of the new joiners

Service coordination tasks:

• Ensuring that the daily workload is properly distributed and delivered properly with prioritization if needed

• Ensure communication and information flow across the teams

Coordination tasks

• Coordinate data and finance team according to the steps and rules of common process documentation

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield”