Location: Glasgow
This is a desk‑based sales role focused on managing and growing a portfolio of mid‑market customers (typically 50–249 employees). You’ll own a defined account base of around 100 business customers, building strong relationships, identifying opportunities, and proactively selling BT solutions that help customers grow and operate more effectively.
This is a hands‑on, phone‑led sales role where success comes from strong engagement, consistent activity, and ownership of your pipeline and targets. You’ll work with customers end‑to‑end — from relationship building and active selling through to renewal, upsell, and ongoing account management.
Mid‑Market sits at a strategic sweet spot — large enough to sell meaningful, complex solutions, but agile enough to avoid enterprise‑level bureaucracy. You’ll have direct access to decision‑makers, faster sales cycles, and the opportunity to see real impact from the relationships you build.
You’ll be trusted to run your own accounts, supported by strong, visible leadership, regular coaching, and a team culture that values performance, resilience, and collaboration.
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK
We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.