Job Description

About this role:

This is a critical role responsible for ensuring the smooth and accurate financial operation of customer and vendor accounts, acting as the primary point of contact for accounts receivable (AR) and accounts payable (AP) setup and issue resolution. This position demands a high level of accuracy and timely execution to prevent financial disputes and disruptions.

Responsibilities:

• Setting up new customers accurately to avoid AR issues and disputes
• Setting up new vendors accurately to avoid AP issues and disputes
• Submit Tax Exemption updates
• Realtime credit hold management and resolution
• Accounts Receivable Subject Matter Expert and handle disputes with customers & credit holds
• AAP processing
• Submit credit and invoice cancellation requests
• Leader with weekly finance review with RFM

Required Qualifications:

• High School Diploma/GED
• 2+ years of experience in customer service or service operations.
• 2+ years of Microsoft Office

Preferred Qualifications:

• Preferred Qualifications
• Experience with Accounts Receivable (AR) and Accounts Payable (AP) processes
• Strong attention to detail with a high level of accuracy in data entry and financial processing
• Ability to work in a fast-paced environment and manage multiple priorities effectively
• Experience working cross-functionally with finance, sales, and operations teams
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills 2+ years of S4 / SAP