Job Description

About our team

Joining the e-commerce team will give a holistic view of how to grow and scale merchants and sellers on the TikTok Shop platform, spearheading in the social commerce space. Working directly with merchants, creators and talented colleagues, learning and collaborating directly with the Account Management (AM) team.

The AM team is the primary owner of the success of merchants on TikTok Shop and their responsibility spans across multiple areas including merchant onboarding, merchant growth, reporting and cross-functional initiatives. In this team you will have the opportunity to see all phases of a merchant's lifecycle on the platform and support them in being successful on TikTok Shop. The Home & Living category is an exciting one, that will give you insights into products, sellers, creators and customers across diverse categories, such as Sports & Outdoors, Toys, Collectibles or Pets.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.

Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities:

Be part of the action, supporting Account Management teams & sellers on their growth journey:

- Supporting the Account Management team with merchant operations: preparing seller business reviews, providing clear data analysis, troubleshooting issues

- Research industry trends, market themes, and competitor analysis and provide insights and recommendations on key seasonalities, products and initiatives that will influence the sellers' growth on TikTok Shop

Hone your entrepreneurial skills and business acumen!

- Manage small-scale merchants and support their growth journeys and how to maximise their TikTok Shop experience

- Collaborate with the Creators team experts to make sure creators have visibility on the best products our category offers

Be at the heart of our operations!

- Collaborate with Live/Campaign Ops to ensure effective Live and campaign delivery and resolve any technical hurdles

- Become an expert in the utilisation of tools for reporting, budget control, promotional spending and content management systems

Minimum Qualifications

- Currently studying a Bachelor's degree or above

- Able to commit to working for 12 weeks during Summer 2027

- Understanding of TikTok and TikTok Shop from a customer perspective/in-app experience

- Experience working with Excel and delivering actionable insights

- Data-driven, strong execution with attention to detail, good communication, collaborative, and good time management skills