Job Description

Account Lead, Mid-Market

Let’s transform banking forever

ClearBank is built on the belief that banking infrastructure shouldn’t slow down progress. Quite the opposite. Speed it up and that’s when you unlock potential. When you really start to innovate.

That spirit and ‘can-do’ attitude is why our clients – from FinTech's and crypto platforms, to banks and credit unions – choose to use our API to power their banking infrastructure.

But it’s our people who are the stars here. They power that innovation, push harder to break boundaries. They make coming to work (or working from home) fun. They’re the ones we trust to catapult our clients to success. Just as they trust us to build a business that’s always striding forward.

What you can expect:

ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.

Your Mission:

You’ll join the Client Management team as an Account Lead for the Mid-Market segment, with a clear focus on winning new clients and accelerating sustainable revenue growth.

You’ll identify and develop high-potential prospects, build a strong and well-qualified pipeline, and lead opportunities through the full business development cycle. Working across ClearBank, you’ll bring together the right expertise to understand prospective clients’ needs, shape compelling solutions and convert opportunities into successful new relationships.

This includes

• Developing and executing a focused business development plan for the Mid-Market segment, aligned with agreed commercial priorities and target client profiles.
• Identifying and targeting prospective clients through structured market mapping, research, referrals, networking, industry events and proactive outreach.
• Building and maintaining a healthy, well-qualified pipeline of new business opportunities, with clear next steps, accurate forecasting and disciplined progression through each stage.
• Creating and executing account-based prospecting plans for priority organisations, engaging relevant decision-makers and building relationships across the buying group.
• Leading the end-to-end new business cycle, from initial engagement and discovery through solution development, commercial negotiation and contract completion.
• Conducting effective discovery to understand each prospect’s strategy, business model, customer needs and commercial priorities, translating these into relevant opportunities for ClearBank.
• Developing compelling propositions that clearly articulate ClearBank’s value and provide informed perspectives on how prospective clients could achieve their objectives.
• Collaborating across Product, Solutions, Risk, Compliance, Legal and other relevant teams to assess opportunities, shape viable proposals and progress new business efficiently.
• Maintaining accurate and timely opportunity information, using pipeline data and market insight to support forecasting, prioritisation and commercial decision-making.
• Representing ClearBank externally at relevant industry events and forums, using these opportunities to create relationships, generate leads and strengthen the Mid-Market proposition.

What we’re looking for (Skills & Experience)

This role would suit a business development focused professional with a strong record of identifying, developing and converting new client opportunities. You’ll be comfortable creating opportunities rather than relying solely on inbound demand, and able to manage complex sales cycles involving multiple senior stakeholders.

In addition:

• Demonstrable experience of winning new clients through proactive business development, prospecting and relationship creation.
• A strong track record of building, qualifying and converting sales pipelines in a complex B2B environment.
• Experience managing the full new business development cycle, from market mapping and initial outreach through discovery, proposal development, negotiation and close.
• Ability to develop clear target-client and account plans, prioritising activity according to strategic fit, client need and commercial potential.
• Strong discovery and consultative selling skills, with the ability to uncover client challenges and translate them into relevant commercial propositions.
• Experience building relationships with senior decision makers and navigating multiple stakeholders within prospective client organisations.
• Strong commercial judgement, including the ability to qualify opportunities, focus effort effectively and balance growth objectives with risk considerations.
• Clear communication, presentation and negotiation skills, with the ability to explain complex banking or payments propositions in an accessible and compelling way.
• Ability to collaborate effectively with Product, Solutions, Risk, Compliance, Legal and operational stakeholders throughout the sales process.
• Relevant knowledge of banking, payments, fintech or financial services would be advantageous.

What success looks like in the role

• A strong, credible and well-qualified pipeline is developed and maintained against agreed Mid-Market priorities.
• Priority prospects are engaged through consistent, targeted and insight-led business development activity.
• Forecasts and pipeline information are accurate, current and supported by clear evidence and next actions.
• New client relationships are built on a sound understanding of client needs, commercial value and appropriate consideration of risk.

Ways of working and Culture:

Build Trust Together: Be proactive in identifying and solving issues; take accountability for quality; work collaboratively; make informed decisions and ask questions while learning quickly; raise and resolve issues promptly and appropriately.

Care like we mean it: Challenge respectfully; give and receive feedback with good intent; show understanding and care for colleagues while balancing employee advocacy with business needs; contribute to an inclusive and welcoming environment.

Grow with the challenge: Manage multiple priorities; be adaptable and resilient across teams; develop personally and professionally to help the organisation move forward; aim for customer impact while recognising when “good enough” is acceptable

Succeed as one: Prioritise collective goals; seek diverse perspectives; collaborate beyond personal agendas; disagree constructively and commit once decisions are made.

Clear a bold new path: Challenges legacy approaches to unlock smarter ways of working; Acts with entrepreneurial spirit – moving fast from idea to execution; Sparks fresh thinking through bold exploration; Scales innovation to deliver long-term, sustainable impact.

If this sounds like you, then we encourage you to dust off that CV and apply!

*Please note that we are not currently able to sponsor applicants for immigration purposes.

A little bit more about us!

ClearBank is Where You Can belong:

At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:

• 42% of our senior management roles are held by women
• Our enhanced family leave policies
• Launching our partnership with Code First Girls
• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group

Our hiring process and what you can expect:

Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;

Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);

First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.

Second Interview: This will be a competency-based interview with one or more members of our team.

Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.

Offer: Congratulations! Get ready to transform banking forever!

Our commitment to you as a candidate:

We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.

We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.

We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!

Equal Opportunities

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.

The legal bit

By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.