Job Description

Account Lead
Toronto, ON | Hybrid

Our client is a boutique Toronto-based advertising agency specializing in communications for unions and labour organizations. With a senior-led, intentionally lean structure, the agency partners closely with clients to deliver integrated campaigns across video, social, print, OOH, and digital channels.

The Opportunity
We are seeking an experienced Account Lead to serve as the primary account lead within a small, entrepreneurial agency environment. This is a high-visibility role working directly alongside the President and senior leadership.

The successful candidate will take full ownership of day-to-day client management and the end-to-end coordination of integrated campaigns. This role is ideal for someone who thrives in a lean structure, operates independently, and brings strong project management discipline to complex, multi-channel work.

Key Responsibilities

Client Leadership

• Serve as the primary day-to-day client contact, building trusted, long-term relationships

• Lead client communications with confidence and clarity

• Translate client objectives into clear, actionable briefs for creative and production partners

• Anticipate client needs and ensure seamless delivery of all projects

Project & Financial Management

• Oversee end-to-end project delivery across video, social, print, OOH, and digital channels

• Manage scopes, timelines, budgets, and resources with strong financial accountability

• Lead invoicing processes and ensure accuracy and timeliness

• Support forecasting and profitability tracking for assigned accounts

• Coordinate freelance and contract partners to ensure projects move efficiently from concept through production and launch

Presentation & Communication

• Develop clear, well-structured client presentations

• Confidently present work and guide discussions, both virtually and in person

• Ensure alignment between client expectations and agency output

Team Collaboration & Agency Contribution

• Act as the central point of coordination across creative, production, and external partners

• Contribute to process improvement and operational efficiency

• Develop a deep understanding of the labour communications landscape

Qualifications

• 5+ years of experience within an advertising or communications agency

• Proven ability to independently manage client relationships and lead projects

• Strong project management and coordination skills

• Demonstrated experience managing budgets, timelines, and invoicing

• Highly organized with exceptional attention to detail and follow-through

• Comfortable operating in a small agency where ownership and accountability are essential

• Proficiency in Google Workspace (Slides, Sheets, Docs)

• Based in the Greater Toronto Area

Work Environment
This is a true hybrid position, offering flexibility while maintaining in-person collaboration as needed.

Compensation
Title and compensation will be aligned to experience: $75K - $110K plus benefits and bonus.

Junction Collective is committed to building diverse, inclusive teams. We encourage applications from people of all backgrounds and experiences, and accommodations are available throughout the hiring process if needed.

This posting is for an existing vacancy. Candidates selected to interview with our client will be notified of a hiring decision within 45 days of their final interview.

We may use AI-supported tools to help review and organize applications, but all interviews and final hiring decisions are made by people — thoughtfully and with care.