Gainwell Technologies

Account General Manager

Gainwell Technologies  •  $121k - $172k/yr  •  Nevada (Onsite)  •  2 days ago
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Job Description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

At Gainwell, we embrace complex challenges with trusted expertise to deliver transformational outcomes. We empower clients through innovative technologies and solutions to deliver great health and human services outcomes. Our values are:

  • Absolute accountability
  • Unmatched employee experience
  • Purposeful collaboration
  • Uncompromising integrity
  • Meaningful innovation
  • Operational excellence

Our clients, across 50 states and territories, trust us to support over 58 million recipients and beneficiaries with over 2 billion claims and encounters processed annually. Come join the Gainwell team by applying for the following role.

Your role in our mission

We are looking for an Account General Manager with high energy and creativity to work with an innovative and transformative client. In this role, you will:

  • Cultivate client relationships and be the voice of Gainwell as a trusted advisor and thought leader
  • Manage the operations of your account, including SLAs, security remediation, outage management, resource oversight, staffing, project health, implementations, and quality assurance
  • Understand the data and own the outcomes for your client
  • Develop a client-centered innovation agenda to proactively engage with client on their business needs and goals
  • Harness Gainwell innovative spirit to meet and exceed contractual commitments
  • Guide and mentor the delivery and operations team for your account
  • Manage the financial quality of the account

What we're looking for

  • Bachelor’s degree in Healthcare Administration, Business Administration/Management, Finance, a clinical specialty or equivalent with preference of a Master’s degree in one of these fields
  • 10-12 years’ experience in account leadership roles such as sales, delivery or business management
  • Experience in business operations management
  • A minimum of ten (10) years’ experience managing a large-scale government or private sector healthcare contract valued at twenty (20) million dollars or more.
  • Knowledge of Medicaid/Medicare regulations/standards, as well as cost reporting, profit and loss, and budget compliance
  • Experience working in a matrixed environment
  • P & L, sales and risk management skills

What you should expect in this role

  • Delivers on company’s contractual commitments
  • Understands operations and delivery data
  • Leads, coordinates, and manages the long-term, consultative, client relationship to become the client’s trusted advisor
  • Establishes and manages, a program to achieve client service excellence
  • Leads all employees who provide services to the client, either directly or indirectly
  • Develops strategy and obtains buy-in from all stakeholders
  • Leads large, cross-functional teams
  • Contributes to the development of innovative principles and ideas
  • Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives.
  • Meets or exceeds financial commitments

The deadline to submit applications for this posting is July 8, 2026.

The pay range for this position is $120,700.00 - $172,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Gainwell Technologies

About Gainwell Technologies

For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus.

Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies.

Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
United States
Year Founded
Unknown
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