Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The role
As a Account Executive/Senior Account Executive, you will manage a portfolio of Real Estate clients, taking ownership of client relationships, renewals, and placements. You will be responsible for delivering tailored insurance solutions and ensuring high standards of service, while supporting team objectives and contributing to the growth and retention of the portfolio.
What you’ll do
Manage a portfolio of Real Estate clients, acting as a key point of contact for day-to-day insurance matters
Lead renewals, new business placements, and mid-term adjustments, ensuring timely and accurate delivery
Review client requirements and structure risks appropriately for market presentation
Negotiate with insurers to secure suitable terms, cover, and pricing for clients
Build and maintain strong relationships with clients, insurers, and third parties
Oversee the preparation of market submissions and client documentation, ensuring quality and completeness
Respond to client queries and resolve issues promptly, ensuring a consistent level of service
Identify opportunities to retain and develop client relationships, supporting portfolio growth
Work closely with account handlers and technicians to ensure effective delivery of service
Monitor progress against renewal timelines and ensure all activity meets agreed deadlines
Ensure accurate record keeping and adherence to internal policies and compliance requirements
Who we’re looking for
Proven experience managing or supporting Real Estate clients within an insurance or broking environment (circa 5 years)
Experience handling renewals, placements, and mid-term adjustments
Exposure to negotiating with insurers and presenting risks to market
Experience working with client portfolios and maintaining ongoing relationships
Understanding of the London Market and insurance processes
Experience collaborating with technical or servicing teams to deliver client outcomes
Ability to manage competing priorities across multiple accounts
Professional insurance qualifications (e.g. ACII) are desirable or working towards
Relevant market qualifications such as LLMIT are desirable
Strong written and verbal English, with the ability to communicate information clearly
Good numeracy skills, with confidence working with figures and client data
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
We’re Howden, the people first insurance group with employee ownership at its heart.
From launching with just three employees in 1994, we’ve grown to over 23,000 people around the globe. Together, our expertise span the full spectrum of insurance: broking, reinsurance, underwriting, risk consultancy and employee benefits.
We rise to any challenge and are determined to use insurance as a force for good.
