Job Description

Stylist Growth Consultant

The Stylist Growth Consultant is responsible for supporting and growing all assigned accounts within assigned territory. This role is focused on engaging individual stylists and salon owners with education, inspiration, and business-building strategies to help expand their clientele, increase service revenues, and strengthen loyalty to Cosmo Prof. The Stylist Growth Consultant acts as a brand ambassador, providing hands-on support and leveraging educational and digital resources to drive long-term growth within their territory.

Key Responsibilities

Account Management and Growth

• Manage and grow a portfolio of assigned accounts within assigned territory.
• Provide education-driven sales support, including product knowledge, trend insights, and promotional planning tailored to stylist needs.
• Inspire and coach stylists to increase their clientele through improved service offerings, retail strategies, and promotional activities.
• Actively prospect within territory to identify and convert new accounts.
• Leverage social and digital platforms to educate, inspire, and retain stylist clientele.
• Partner with vendors and education teams to deliver in-salon and virtual education classes.
• Ensure accurate and timely order entry, customer data management, and account activity updates in Salesforce.

Field Engagement

• Conduct in-person visits with assigned key accounts 3 times a month, serving as boots on the ground to ensure strategies are executed effectively.
• Serve as a brand and education advocate to help stylists elevate their technical and business capabilities.
• Share best practices in utilizing digital platforms, social media, and education tools to drive stylist engagement and business growth.
• Attend shows, events, and education seminars; assist with booth setup, backstock, and demos as needed.
• Support new company initiatives with a growth mindset and help drive adoption across the stylist community.
• Attend Business Development Days (BDDs) and education sessions to strengthen brand expertise.

Experience and Skills Required

• High school diploma or equivalent; bachelor’s degree preferred.
• Minimum 1 year of experience in sales, education, or the professional beauty industry.
• Strong knowledge of salon/stylist operations and client-building strategies.
• Proficiency with social media platforms (Instagram, TikTok, Facebook, etc.) for education and engagement.
• Strong organizational, time management, and communication skills.
• Ability to inspire and educate stylists in both in-person and virtual settings.
• Proficiency with Salesforce, Microsoft Office, and iPad tools preferred.
• Must reside within assigned territory and be able to travel locally with occasional overnight events.

• Passionate Learner – inquisitive about the business; open to feedback and coaching, applies learning quickly; applies learning to improve processes and procedures, proactively shares learning with colleagues and leaders; realigning and reshaping projects

• Flexible & Agile Adapter – responsive and open to change; works well with ambiguity; adapts to new plans or directions; keeps calm under pressure; perseveres to achieve the plan/task; doesn’t dwell on the past

• Talent Builder – considers how we can create an inclusive culture; encourages input from others; invests time as an informal/formal coach or buddy; works to build a diverse team with the right skills and knowledge; looks for ways to acknowledge, motivate, and value the team

• Effective Communicator – articulates in an appropriate and accurate manner; emotionally astute while remaining authentic to own style/self; encourages others to express views and opinions; demonstrates active listening and uses probing questions; is concise and relevant with data/info

• Team Builder – references the importance of teamwork and actively demonstrates collaboration and sharing; builds and/or participates in effective teams; values the importance of inclusion and various sources of thought/input; humble when operating within a team

• Customer Focused Partner – understands internal and external customer needs; contributes to plans and actions to improve the associate and customer journey/experience; holds self and team accountable for improving the customer experience; is an advocate for the customer

• Strategic Thinker – progressive thinking with the ability to bring new ideas to life; works with others to develop progressive and cost-effective strategies; provides suggestions to improve upon continuous improvement and scalability within department; uses a broad range of data sources

• Big Picture Thinker – understands own department and how other key departments operate; adopts an inclusive approach; seeks feedback reviews progress, and adapts plans as needed; understands interdependencies with other departments

• Results Driver – effective at driving and delivering on plans; holds self and team accountable to high standard of delivery; suggests opportunities for innovation and continuous improvement; focuses on the right priorities and uses resources/time wisely; demonstrates grit and determination

• Problem Solver & Decision Maker – able to consume department/operational data to identify business; identifies, gathers, and examines the relevant information; makes recommendations and takes action to solve challenges, considers importance/impact of decisions against relevant factors

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations, and traffic signals, etc.

The position requires some physical exertion such as long periods of sitting, driving, standing, walking, recurring bending, twisting neck, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.

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