Job Description

Job Summary

As an Account Executive – Production Print, you'll partner with customers to understand their business challenges and deliver innovative Production Print solutions that drive efficiency, quality, and growth. Using a consultative sales approach, you'll develop new business opportunities while managing the sales journey from prospecting through to solution delivery.

This is an exciting opportunity for a motivated sales professional who enjoys building relationships, solving business challenges, and achieving ambitious targets.

Job Description

Key Responsibilities

• Achieve and exceed sales revenue and unit targets across Ricoh's Production Print Solutions portfolio, including hardware and software.
• Drive business growth by identifying new opportunities, developing strategic customer relationships, and delivering solution-based sales within the Production Print market.
• Build and maintain a strong sales pipeline through proactive lead management, timely follow-up, and effective territory planning.
• Develop and present tailored solutions that address customer needs and support their long-term business objectives.
• Maintain accurate sales activities, opportunities, and forecasts within Salesforce CRM.
• Collaborate with Professional Services, Customer Care, Finance, and other internal teams to deliver an exceptional customer experience.
• Monitor market trends, competitor activity, and emerging technologies to identify opportunities and maintain a competitive advantage.
• Continuously strengthen product knowledge and industry expertise through ongoing learning and knowledge sharing.
• Represent Ricoh professionally at customer meetings, industry events, trade shows, and networking opportunities to enhance brand presence and generate new business.
• Foster long-term customer relationships by providing trusted advice, delivering value-driven solutions, and ensuring high levels of customer satisfaction.

Skills

Qualifications

• 5+ years' experience in a B2B sales or account management role, with a strong track record of achieving or exceeding sales targets.
• Production Print industry experience or a strong understanding of the commercial print market.
• Proven ability to generate new business and build a healthy sales pipeline through proactive prospecting.
• Experience developing and executing strategic account plans that deliver business growth.
• Strong consultative selling, negotiation, and closing skills.
• Ability to manage both new business development and existing customer relationships.
• Excellent communication, influencing, and relationship-building skills.
• A self-driven, resilient, and results-oriented approach to sales.