Job Description

WHY JOIN US?

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.

At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.

OUR VALUES

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

The Account Executive, Direct Sales – MDU is responsible for driving residential subscriber growth within assigned apartment communities, condominiums, townhome developments, and other multi-dwelling unit (MDU) properties. Working in partnership with the Business Development Executive (BDE), this role focuses on acquiring new residential customers through face-to-face engagement, door-to-door outreach, resident education, and participation in community events. The Account Executive serves as Ezee Fiber's field representative within assigned communities, delivering exceptional customer experiences while maximizing subscriber growth and community penetration. The ideal candidate is self-motivated, energetic, and customer-focused, with the ability to work independently in a field-based environment while consistently meeting sales and activity goals.

ESSENTIAL FUNCTIONS

• Generate new residential customers through direct, door-to-door sales activities within assigned apartment communities, condominiums, townhome developments, and other MDU properties.
• Deliver engaging, consultative sales presentations tailored to residents' needs while educating prospective customers on Ezee Fiber's high-speed fiber internet services and promotional offerings.
• Meet or exceed monthly sales quotas, subscriber growth goals, and key performance metrics through consistent prospecting, follow-up, and customer engagement.
• Collaborate with the assigned Business Development Executive (BDE) and onsite property teams to support resident engagement initiatives and maximize subscriber penetration.
• Participate in resident appreciation events, leasing office activities, move-in events, community activations, and other promotional campaigns designed to increase resident awareness and subscriber acquisition.
• Maintain an expert understanding of Ezee Fiber's products, services, competitive landscape, and value propositions.
• Represent Ezee Fiber professionally within assigned communities while delivering an exceptional customer experience and reinforcing the Company's Speed, Simplicity, and Service values.
• Maintain accurate records of customer interactions, sales activities, and pipeline updates within the Company's CRM system.
• Ensure field materials, marketing collateral, promotional items, and equipment are maintained and readily available for daily use.
• Maintain clear and timely communication with leadership, the assigned Business Development Executive, and cross-functional partners regarding sales activity, customer feedback, and community opportunities.
• Attend sales meetings, training sessions, community events, and other company-sponsored meetings as required.
• Perform other duties as assigned.

QUALIFICATIONS

Education & Experience Requirements: High school diploma or equivalent required; bachelor's degree preferred but not required. Minimum of 1 year of experience in telecommunications, internet, cable, wireless, retail sales, apartment leasing, hospitality, or other customer-facing sales environments.

• Prior outside sales or customer service experience is highly preferred.
• Must possess a valid driver's license, maintain a clean driving record, and have reliable transportation.
• Experience working within apartment communities, property management, or residential developments is a plus.
• Strong communication, interpersonal, and relationship-building skills with the ability to engage customers through face-to-face interactions.
• Demonstrated ability to work independently, manage time effectively, and consistently achieve sales and performance goals.
• Strong consultative selling, objection-handling, and closing skills or the ability to quickly learn through training.
• Comfortable working in a fast-paced, field-based environment, including evenings and weekends as needed to support resident availability and community events.
• Proficient with Microsoft Office applications and able to learn CRM and mobile sales applications.
• Ability to walk throughout apartment communities and perform sustained outdoor fieldwork in varying weather conditions.
• Bilingual (English/Spanish) skills are a plus.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s License

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required daily to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

TRAVEL REQUIREMENTS

Must be able to travel up to 40% to project sites, corporate office, vendor meetings, and other business locations as required.

TOTAL REWARDS

• Base Pay + Uncapped Commission
• Comprehensive medical, dental, and vision benefits
• Employee Assistance Program (EAP)
• Paid Parental Leave
• 401(k) with company match
• Paid time off and other generous benefit programs
• Tuition reimbursement