Job Description

Visit with ease, host with confidence. Sign In Solutions provides a comprehensive visitor management platform that streamlines the entire visitor lifecycle, from invites to insights. With over 36,000 sites across 70 countries, we are one of the fastest-growing platforms in the space.

This role is focused on driving growth within our most strategic accounts. You will own a portfolio of high-value customers, expanding revenue, increasing product adoption, and building strong, long-term relationships while delivering a seamless customer experience.

Success in this role comes from achieving expansion targets, strengthening customer partnerships, and working cross-functionally to support long-term account growth.

This is a high-impact opportunity for someone who enjoys relationship-driven selling, thrives in a collaborative environment, and brings a strategic approach to account management.

What You'll Do

Drive Growth within Key Accounts

• Own and grow a portfolio of strategic mid-market customers
• Identify and execute expansion opportunities across ARR, and hardware sales
• Build and manage a strong pipeline within existing accounts
• Leverage targeted outreach, campaigns, and referrals to drive revenue

Build Strong Customer Relationships

• Develop trusted relationships with key stakeholders
• Act as the primary point of contact for sales-related needs
• Maintain a high standard of service across all interactions
• Conduct regular check-ins and quarterly in-person visits

Collaborate Across Teams

• Partner closely with Customer Experience, onboarding, and support teams
• Ensure a seamless experience from onboarding through expansion
• Provide customer insights and feedback to internal stakeholders
• Help align internal teams to support account growth

What you bring

Required

• Min 2 years in a quota-carrying SaaS sales or account management role
• Experience managing and growing existing customer accounts
• Proven ability to identify and close expansion opportunities
• Strong communication and relationship-building skills
• Ability to work cross-functionally and influence stakeholders
Nice to have
• Experience working with mid-market or enterprise customers
• Familiarity with CRM tools (e.g., Salesforce)
• Experience using account research tools (e.g., ZoomInfo)

Working at Sign In Solutions

We believe in building a collaborative, supportive, and high-performing environment where people can do their best work:
• Denver Hybrid work environment
• Full-time role with flexibility across time zones
• Travel required for customer visits and occasional conferences

Our Values

Our values guide how we work and show up every day:

• Customer First
• Respect & Dignity
• Accountability & Empowerment
• Honesty & Positivity
• We’re Here to Win

Our Hiring Process: We believe in mutual discovery. As you get to know us, we want to get to know you better too. Here's what to expect:

• Interview with our People Operations team
• Interview with the Hiring Manager
• Simulation Interview with Hiring Manager and Team
• Team Connect

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.