Job Description

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

At Zuora Japan, our Sales team partners with leading enterprises to drive digital transformation through subscription-based business models. We work closely with customers to help them modernize their monetization strategies and optimize revenue through Zuora’s industry-leading subscription management platform.

This is an exciting time to join Zuora Japan. The subscription economy is accelerating rapidly, and Japanese enterprises are seeking flexible, customer-centric revenue models. As an Account Executive, you will play a critical role in expanding Zuora’s footprint in Japan by engaging with key enterprise customers, building trusted executive relationships, and driving complex sales cycles that lead to business transformation.

Work Arrangement

This role is based in Tokyo, Japan. We support a hybrid work environment, with flexibility for in-office collaboration and remote work depending on business needs.

Why Join Now

• Zuora is recognized globally as a pioneer in the subscription economy, and Japan is entering a key growth phase.
  
  
• You will work directly with executive teams from some of Japan’s most influential companies to shape their monetization strategies.
  
  
• You’ll have access to cutting-edge tools such as Salesforce, Clari, and Zuora’s own advanced analytics to drive performance and insight.
  
  

About You

• Deep expertise in subscription business models and SaaS transformation.
  
  
• Strategic selling at the C-level across multiple industries.
  
  
• Career growth into leadership roles within a fast-growing global organization.
  
  

What You'll Do

• Drive new revenue growth by expanding Zuora’s presence within enterprise accounts through strategic engagement and value-based selling.
  
  
• Build strong, trust-based relationships with key customer executives to support their subscription business transformation.
  
  
• Collaborate cross-functionally with Solution Engineering, Customer Success, and Marketing teams to deliver tailored business outcomes for customers.
  
  
• Achieve quarterly and annual targets by managing complex sales cycles and maintaining accurate forecasting in Salesforce and Clari.
  
  
• Represent Zuora as a trusted advisor in the subscription economy, identifying opportunities for innovation and long-term partnership.

Why Join Example of Milestones (3, 6, 12 months)

3 months Understand key customers and target accounts, and identify opportunities for engagement.

6 months Deepen relationships with existing customers and generate at least one new opportunity.

12 months Achieve annual targets and establish long-term strategic partnerships with major accounts.

Your Experience

• Proven experience in enterprise software or SaaS sales, with a track record of consistently meeting or exceeding revenue targets.
  
  
• Strong ability to manage complex sales cycles, build trust with C-level executives, and deliver strategic value-based solutions.
  
  
• Deep understanding of subscription-based business models and digital transformation initiatives across industries.
  
  
• Excellent communication and presentation skills in both Japanese and English.
  
  

Experience using Salesforce, Clari, or similar CRM and forecasting tools.

Nice to Haves

• Experience working in a global or matrixed organization, collaborating across multiple regions and functions.
  
  
• Familiarity with Zuora’s product suite or related areas such as billing, ERP, or revenue management.
  
  
• A consultative mindset with the ability to translate business challenges into actionable technology solutions.
  
  
• Experience selling to industries undergoing digital transformation (e.g., manufacturing, media, or telecommunications).

Benefits

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• Paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.