Job Description

As an Account Executive III, you are a confident, solutions-oriented account professional who plays a critical role in driving integrated marketing work forward. You bring strong project management skills, polished client communication, and a growing strategic understanding of digital marketing, media, and performance analytics.

At this level, you’re no longer just executing—you’re connecting the dots. You proactively troubleshoot issues, contribute thoughtful insights, and support senior team members in delivering high-quality, performance-driven campaigns. You’re comfortable managing complexity, navigating ambiguity, and ensuring work is executed accurately, efficiently, and on brand across channels.

Tambourine is the global leader in hotel marketing technology, delivering integrated solutions that drive direct revenue and solve the industry’s toughest commercial challenges. With a product suite spanning sales, marketing, and revenue, the company is known for pairing best-in-class service with a design-led approach—solving complex problems with elegant, high-performing solutions.

Supporting professional growth, prioritizing wellness, and nurturing a healthy work-life balance is our formula for a unique company culture.

A few Tambourine perks include 100% company-paid medical insurance, generous paid time off and holidays, six work-from-home days per month, maternity/paternity leave—and more!

This position is based in our HQ office in Fort Lauderdale, FL.

Requirements

• 3–5 years of agency or integrated marketing experience
• Strong understanding of digital marketing workflows, metrics, and campaign execution
• Working knowledge of ad platforms and targeting capabilities (Google Ads, Meta/Facebook, Campaign Manager)
• Experience with Google Analytics, UTM tracking, and performance reporting
• Excellent written and verbal communication skills
• Highly organized, detail-oriented, and proactive
• Comfortable managing multiple projects and stakeholders simultaneously
• Proficiency in presentation tools (Google Slides, Keynote, PowerPoint)
• Experience with email marketing platforms (Mailchimp, Constant Contact, or similar)
• Google Ads and Meta certifications (or willingness to earn within 90 days)

Key Responsibilities

Project and Production Management

• Manage timelines and execution of creative and marketing deliverables across 360° campaigns (web, email, social, paid media, print)
• Partner closely with project managers, strategists, creatives, media, and development teams to move work seamlessly from brief to launch
• Own day-to-day execution details, ensuring strong documentation, clear communication, and consistent follow-through
• Route creative internally and externally, confirming alignment with brand standards, campaign goals, and approved scope
• QA all deliverables for accuracy, visual alignment, functionality, and performance-readiness before client delivery
• Identify risks or gaps early and proactively propose solutions to keep projects on track

Digital Strategy, Media & Analytics

• Has a working understanding of the media funnel and how channels support awareness, consideration, and conversion
• Execute and QA UTM tracking across campaigns to ensure accurate performance measurement
• Support basic event tracking (e.g., form submissions, button clicks) in collaboration with development teams
• Pull, analyze, and synthesize performance data across platforms (Google Analytics, email platforms, ad platforms)
• Contribute insights and optimization ideas related to messaging, audience targeting, creative performance, and landing pages
• Assist senior team members in reviewing client and third-party data to inform recommendations
• Earn and maintain Google Ads and Meta (Facebook) Ads certifications

Technical & Platform Experience

• Execute and troubleshoot UTM parameters and basic event tracking using Google Tag Manager
• Possess advanced knowledge of CMS platforms, including light familiarity with source code
• Confidently update content, imagery, and layouts on client websites with accuracy and attention to detail
• Perform design- and functionality-focused QA to ensure web updates align with approved creative and brand standards
• Pull and analyze email performance metrics, identifying trends and optimization opportunities related to content, segmentation, and timing

Client Communication & Relationship Building

• Serve as a reliable day-to-day client contact for deliverables, timelines, assets, and project coordination
• Navigate ambiguous requests by asking smart clarifying questions and using examples to guide alignment
• Anticipate client needs and proactively address concerns before they escalate
• Support senior team members in building client presentations and reports, ensuring materials are polished, on-brand, and insight-driven

Tambourine participates in E-Verify

Equal Opportunity Employer: Tambourine does not discriminate, and prohibits discrimination and harassment against any employee or job applicant based on race, color, religion, gender, gender expression, sex, sexual orientation, age, marital status, national origin, disability, genetic information, pregnancy, military status, or any other protected characteristic as outlined by federal, state, or local laws, in the process of hiring, retention, or the promotion of the employee.This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as needed.