Job Description

Job Type

Full-time

Description

K2United is an organization that houses two distinct, national, customer-facing brands tied together by a shared purpose: setting the standard for an extraordinary workplace. Through our brands, K2Share and CareerSafe, we provide advisory services in cyber risk management and online education for workforce readiness.

Our four core values define how we show up every day:

• Respect Others: We lead with respect, building trust and connection.
• Internally Driven: We are relentlessly compelled to accomplish our objectives.
• Collaborative Innovation: We create by listening, sharing, and working together.
• Client Success: We hold our client’s mission as our own.

We believe in people who are accountable, curious, and motivated to make an impact that matters.

Our programs make a big impact. CareerSafe supports 2 million+ users per year, and K2Share delivers IT support on federal systems. You will have the opportunity to make a difference in a mission-driven, small-business environment that values professional growth and work/life balance.

About You

You are a sales-minded relationship builder who knows the best growth comes from helping clients succeed. You are energized by identifying opportunities, building trust with decision-makers, and expanding partnerships over time. You thrive in an inside sales environment where proactive outreach, pipeline ownership, and long-term account growth are key.

You get it: You understand revenue growth comes from delivering real outcomes and expanding customer value. You want it: You are motivated by renewals, upsell opportunities, and exceeding sales goals. You have the capacity: You can manage multiple accounts, priorities, and opportunities while maintaining strong follow-through.

Your Impact

As an Account Executive focused on client growth and retention, you are responsible for driving expansion revenue within an existing portfolio of accounts. You serve as a trusted advisor while also owning the sales process for renewals, upsells, and cross-sell opportunities.

In this role, you will:

• Own and grow a portfolio of client accounts with responsibility for renewals, retention, and expansion revenue
• Manage a consistent pipeline of account growth opportunities, tracking progress and forecasting revenue through CRM tools
• Build strong relationships with client stakeholders and decision-makers to uncover new business needs
• Identify and pursue upsell and cross-sell opportunities based on client goals, usage, and performance
• Lead renewal and contract expansion conversations with a consultative, value-driven sales approach
• Partner closely with Customer Success and Delivery teams to ensure clients achieve measurable outcomes
• Act as the voice of the customer internally, sharing insights to improve services and offerings
• Drive predictable revenue growth through strategic account management and inside sales execution
• Your success will be measured by renewal rates, pipeline health, expansion revenue, and long-term account growth.

To succeed in this role, you bring a blend of consultative selling skills, relationship management, and revenue ownership.

Requirements

• 3+ years of experience in Account Executive, Account Management, or customer-focused sales roles
• Proven ability to drive renewals, upsell, and account expansion within an existing client base
• Strong consultative sales skills with the ability to uncover needs and align solutions to business outcomes
• Experience managing pipeline activity, forecasting, and CRM reporting
• Ability to manage multiple accounts and priorities with strong organization and follow-through
• Experience collaborating with Customer Success, Delivery, or Implementation teams
• Comfort using CRM tools and data to track opportunities and account performance
• Up to 15% travel

Preferred:

• Experience in B2B services, SaaS, or recurring-revenue environments
• Prior experience supporting education, workforce training, or online learning organizations
• Familiarity with customer success frameworks such as health scores, success plans, and QBRs
• Experience leading strategic account reviews and renewal planning

Benefits

We are invested in the people who make our success possible. As a K2United employee, you will enjoy a comprehensive set of benefits and opportunities that meet you where you are, including:

• 401(k) plan with employer matching contributions
• Low-cost, comprehensive medical benefits for employees and their families
• Flexibility for jury duty, voting, military leave, and more
• Wellness stipend program (includes fitness reimbursement)
• Tuition stipend
• Casual dress work environment
• Technical training and certifications as required
• Any CareerSafe online training courses free to employees and their immediate family

Applicants must be willing to take a drug test and submit to a credit and background investigation as part of the selection process.

The U.S. government restricts access by Foreign Nationals to certain types of technology and technical data. Consequently, this posting is intended only for U.S. citizens.

K2United, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected Veteran status

Salary Description

$70,000 - $85,000