Job Description

At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Sales Account Executive Specialist, you will develop new business and maintain and enhance our existing customer base by offering products that satisfy our customer’s needs. With your competitive and creative drive and thinking outside the box, you will meet revenue and volume contributions, and budget and quota objectives by identifying key decision makers and building strong client relationships.

• Proactively consult with clients to understand their shipping, logistics and supply chain needs through a solutions-based selling approach.
• Build and manage a pipeline of prospective clients with a diverse set of backgrounds from end to end.
• Develop existing customers and maintain all accounts within assigned territory.
• Ensure deadlines are met when bids are received.
• Develop sales plans and manages accounts and service contracts.
• In conjunction with management, develop budget within designated territory.
• Identify and solve customer problems and address operational issues.
• Develop and maintain excellent work relationships that enhance customer services.
• Work with the Accounts Receivable department when accounts become delinquent to ensure payments are received from customers.
• Develop budget in conjunction with management within your designated territory.
• Responsible for updating weekly Customer Relationship Management (CRM) activity reports in compliance with Hapag-Lloyd policy.
• Associate's degree
• 4-6 years of professional experience in Sales preffered
• Committed to building, improving, and delivering quality products, services, and processes using statistical and quantitative information.
• Results driven and motivated to independently drive solutions that meets our customers’ expectations.
• Knowledge and understanding of shipping routings, schedules and the general practices of various countries, carriers, ports, and terminals with the ability to apply that knowledge to make effective job assignments.
• Excellent communication and interpersonal skills to help drive positive customer engagement and performance.
• Team player that works well with others to drive success for the customer, team, and the organization.
• Demonstrated ability to multi-task, set priorities, organize work, and implement action items.
• knowledge to make effective job assignments.
• Ability to use maps, atlases, and other geographic reference materials to determine where nearest ports and terminals are to customers.
• Knowledge of the best mode of transportation for ground transport between the customer and terminals.
• Exhibit excellent communication and organizational skills by understanding, acquiring new skills, making requests, asking questions, and relaying information with ease.
• Maintain trust by seeking truth and speaking it to others.
• Develop strategic plans for customer growth using state of the art Customer Relations Management software (CRM). Proficient using MS Office word processing and spreadsheet software.
• This position requires travel and work, in and outside normal working hours.  
• This position is located in the United State and requires eligibility to work in the United States and completion of the employment eligibility form required under federal law upon hire.