Job Description

Job Summary:

Account management/key accounts work focuses on medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients.

Duties and Responsibilities:

• Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
• Identifying and managing interactions with an assigned group of existing customers to identify cross/up and repeat sales opportunities
• Resolving problems and ensuring customers receive high-quality customer service
• Developing client retention and growth plans and strategies for developing profitable business with assigned accounts
• Reviewing and reporting on customer retention, business opportunity, and market trends Incumbents in this specialization may be selling directly to the ultimate purchaser or indirectly through channel partners. Incumbents matching this specialization are compensated based on the achievement of sales targets.

QUALIFICATIONS

Experience

• 3+ years prior outside foodservice sales or B2B experience
• Preferred 3+ years prior foodservice sales, B2B experience, restaurant management or culinary background

Education

• High School diploma or equivalent
• Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Acts preferred

Professional Skills

• May influence others within the job area through an explanation of facts, policies, and practices.

Work Environment

• Works independently with general supervision.
• Problems faced are difficult but typically not complex.