Job Description

ABOUT BIGLIGHT

Biglight is an experience design agency that combines the power of customer insight, UX and design with constant innovation and experimentation to help leading brands create remarkable customer experiences. Our unique approach allows brands to understand the unmet needs of their customers and transform the way they meet them through testing, personalisation and service innovation across all channels.

We're a people business that depends on the talent and experience of a remarkable team of specialists to deliver excellent services to our customers.

We hire the very best people, regardless of background, and provide an environment where they can develop and grow, whilst working with some of the best brands in the world including Timberland, Vans, The North Face, Furniture Village, Euro Car Parts, Rapha, Hobbycraft and more.

As our Account Executive you will be a natural organiser, agile, proactive, and have a natural energy and desire to learn. This is a role where no two days are the same.

You will be assisting the Account Director and Senior Account Manager in delivering a range of projects for our biggest account.

This is a great opportunity to work in a fast-paced environment, speaking to several clients as well as manage internal team's resources.

Requirements

TASK & RESPONSIBILITIES

• Building relationships with clients across different departments.
• Taking client briefs and managing small projects through creative briefing to design and delivery.
• A key support to the Account team.
• Responsible for all stages of BAU builds from prep to sign off, QA and final approval.
• Building a positive and collaborative working culture with a great team of creatives, developers and copywriters.
• Assisting the Account Manager with the admin tasks and to ensure every project has the correct resource, elements to complete smoothly while also keeping in mind timeframes and availability.

EXPERIENCE, SKILLS, EDUCATION AND PERSONAL ATTRIBUTES

Essential

• Organised, detail-oriented individual with exceptional project and admin management skills.
• Team player who loves to work collaboratively with excellent communication and interpersonal skills and push for great creative work.
• Flexible and willing to adapt to changing circumstances and take on new challenges, driven to continuously improve.
• Successfully able to handle multiple demands and completing priorities, working under pressure to meet deadlines.
• Has a hands-on approach and will help to create a fun and productive team culture.
• High level of self-motivation and diligence; a positive can-do attitude combined with consideration, passion and enthusiasm.
• Has experience working in a digitally led environment, with exposure to projects including development & creative.

Desirable

• An eye for being able to identify creative solutions.
• A bonus if you have experience of working with ecommerce clients/brands.
• Interest in the retail industry.

Benefits

• Competitive salary
• Contributory Pension Scheme
• Access to Perkbox Employee benefits platform
• Regular business updates and company socials
• Opportunities for professional growth and career development
• 25 days annual leave
• Being part of a dynamic, fast-paced agency environment
• Working with a team of incredibly talented professional colleagues

We are committed to fostering a diverse and inclusive workplace where everyone feels respected, valued, and empowered to contribute their authentic selves.