Job Description

Role: Account Executive

Location: Toronto, Canada

About the role:

As Account Executive, you sit at the centre of the in-house team — connecting clients, media partners, and creative colleagues across every project. You'll manage trafficking documents, workback schedules, and billing processes while supporting the Account Manager and Account Director on day-to-day account work. This is a role for someone equally comfortable taking clear direction and identifying what needs to happen next without being asked.

What you will be doing:

• Manage the development and population of trafficking documents across all lines of business, coordinating asset collection and validating campaign details with English and French agency counterparts
• Build workback schedules and maintain alignment across clients, media partners, and the internal team throughout the project lifecycle
• Set up and manage projects and deliverables in the project management system, keeping dates and details current for client and team status meetings
• Take meeting notes and distribute clear action points to the relevant stakeholders after each client or team session
• Coordinate and schedule meetings with the right people at the right time
• Manage billing processes including creating purchase orders, estimates, and sales orders; track hours and support budget management in the project management system
• Stay informed on industry trends and innovations; bring relevant insights to the team and clients
• Support the Account Manager and Account Director on projects as needed, stepping in wherever the team needs you

What you need to be great in this role:

• Experience in an account coordination, junior project management, or similar role within an advertising agency or in-house creative team
• Hands-on experience delivering print and digital creative projects, with a solid understanding of digital and social channels
• Confidence communicating with clients and presenting information clearly in a professional setting
• Experience managing billing detail, tracking project hours, and supporting project budget administration
• Strong organisational skills and attention to detail across fast-moving, multi-stakeholder projects
• A proactive working style — able to take direction and take initiative in equal measure
• Proficiency with Gen AI tools relevant to account and project management work
• Experience building personal workflows to improve efficiency and output quality
• Agentic approach to project coordination: able to break complex tasks into clear steps and identify the most effective path forward
• Ability to critically evaluate AI outputs and apply sound human judgment

Req ID: 18505

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