Job Description

WHY YOU'LL DIG YOUR GIG

In short, our purpose at TEAM is to blow people’s minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing, unprecedented, wildly creative things, creating moments that people never forget and that people will want to share with others. To make all that great work happen takes a lot of coordination and organization behind the scenes.

WHO WE ARE

TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards. Visit us online on our website, Facebook, Instagram, or Twitter.

THE TEAM DIFFERENCE

People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel. That’s because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and that’s what we do at TEAM. We’re a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater.

WHAT YOU WILL DO

As an Account Executive at TEAM, you will play a pivotal role in managing and nurturing client relationships, ensuring the successful execution of our programs, and contributing to the overall growth of our client portfolio. Your primary responsibility will be to act as the liaison between our agency and your clients, as well as facilitating projects with our internal departments, ensuring their needs and objectives are met while maintaining a high level of client satisfaction. This individual will be based in South Florida and work a hybrid schedule of in-office three days per week at our Fort Lauderdale, FL office.

Responsibilities:

Client Relationship Management

• Build and maintain strong relationships with clients, understanding their business goals, and serving as the main or secondary point of contact for current Client work.
• Regularly communicate with clients to gather information, provide updates, and address any concerns.
• Maintain familiarity and updates on changes of clients' products, business culture and competition.
• Take notes both internally and externally, providing action items and next steps to client and internal teams.

Campaign/Program Coordination

• Collaborate with internal teams, including creative, event production, strategy, content production, and digital engagement to develop and execute effective programs based on client needs.
• Ensure that campaigns are delivered on time, within budget, and meet or exceed client expectations.
• Maintain and update status reports for all programs.

Strategic Planning

• Work closely with clients to understand their marketing objectives and develop strategic plans to achieve them.
• Provide insights and recommendations to clients based on industry trends and best practices.

Budget Management

• Manage budget allocations for programs, ensuring that resources are utilized efficiently and in line with client expectations.
• Track and report on campaign performance, making data-driven recommendations for optimization.
• Confirm billing and estimates with TEAM’s Finance department on a weekly and monthly basis.
• Onboard vendors and clients into TEAM’s internal vendor platform and work closely with Finance department on payment process.

Proposal and Presentation Development

• Collaborate across departments to develop compelling proposals and presentations for client pitches.
• Present campaign strategies, event activation plans, and results to clients in a clear and professional manner.
• Support new business and growth opportunities, including contributing to proposals, pitches, and other business development efforts.

Market Research

• Stay informed about industry trends, competitor activities, and emerging technologies to provide clients with relevant and innovative solutions.
• Conduct research for new and existing business.

WAYS TO STAND OUT FROM THE CROWD

• Bachelor’s degree required from accredited institution, concentration in Marketing preferred.
• 3+ years of relevant work experience in event marketing and execution.
• Production experience is highly preferred, including familiarity with fabrication, AV/technology, graphics, freight and logistics, labor, venues, show services, and other event vendors.
• Must be willing to travel as needed.
• Intermediate knowledge of Microsoft Office Suite,Smartsheets, and understanding of project management systems such as Monday.com and Wrike.
• Ability to work in a team setting, interacting with key agencies/departments.
• Professional appearance and presentation; candidate must uphold the core values of TEAM.
• Must have the ability to gather information, analyze information and report key insights with recommendations for solutions.
• Must demonstrate strong interpersonal, problem solving, motivational, organizational and leadership skills.
• Exercises high moral character and social responsibility.

EQUAL OPPORTUNITY

TEAM is committed to building diverse teams and we are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact hrhelp@constellation-exp.com

Compensation

$60,000-$70,000 USD