Job Description

AmeriFactors is looking for a dynamic and results-driven individual with enthusiasm for account management and client relationships. This opportunity includes a competitive base pay, benefits, bank holidays, bonus potential, and builds a solid base for a growing career. Our collaborative office offers many perks and the experience to thrive in a high energy work environment.

Responsibilities

• Provide courteous, timely and effective customer service.
• Collaborate productively with team members.
• Manage client portfolios.
• Oversee client accounts receivable.
• Resolve discrepancies.
• Propose innovative solutions.
• Communicate with clients on a consistent basis.
• Foster client relationships to help them achieve business success.
• Perform other duties as assigned or as required based on business needs or upon management’s discretion.

Requirements

Skills/Experience/Education

• Bachelor’s degree required; Accounting, Finance, or Business Administration degree, preferred.
• 2+ years in customer service required; experience in delivering exceptional client service in an accounts receivable finance role, preferred.
• Bi-lingual (Spanish) is a plus.
• Proficiency in Microsoft Office products including Excel, Word, Access, PowerPoint, and Outlook.
• Attention to detail in composing materials, establishing priorities and meeting deadlines.
• Excellent written and verbal communication skills.
• Independent, self-motivated, and ability to make autonomous decisions.

Essential Mental & Physical Requirements

• Ability to travel if required to perform the essential job functions.
• Ability to work under stress and meet deadlines.
• Ability to read and interpret a document if required to perform the essential job functions.
• Prolonged periods of sitting at a desk and working on a computer may be required.
• Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role and may be amended or changed at any time at the company’s discretion.

Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.