Job Description

At Vip District, we are passionate about creating digital solutions that enhance employee engagement and foster long-lasting relationships between companies and their people. Our mission is to help organizations create better work environments, boost motivation, and retain top talent.

Now proudly part of the Epassi Group – a leading European provider of employee benefits and mobile payments – we are growing stronger as part of an international ecosystem of innovation, well-being, and purpose-driven impact. With almost 1,000 employees across Europe, Epassi has been recognized by the Financial Times as one of the fastest-growing companies in Europe.

About the role
You will manage and grow a portfolio of B2B clients, helping them increase engagement, platform adoption and long-term value.
This role combines relationship management with a strong commercial mindset, focusing on account growth through upselling, cross-selling and client development.

What will you do?
Manage client relationships

• Build strong relationships with HR and key stakeholders.
• Support clients in achieving their goals through the platform.
• Act as a trusted partner for your portfolio.

Grow existing accounts

• Identify upselling and cross-selling opportunities.
• Lead commercial conversations and negotiations when needed.
• Contribute to revenue growth across your accounts.

Improve engagement & retention

• Analyse platform usage and client engagement.
• Develop initiatives to increase adoption and activity.
• Detect churn risks and take proactive action.

Work cross-functionally

• Collaborate with Product, Marketing and Customer Success teams.
• Align client needs with internal solutions and capabilities.

What are we looking for?

• 3+ years of experience managing and growing B2B client portfolios.
• Strong experience in upselling, cross-selling and account development.
• Commercial mindset with excellent communication skills.
• Analytical and structured way of working.
• Experience using CRM tools.
• German bilingual/C2 level and minimum B2 English level.

What We Offer

• Permanent contract — stability and long-term perspective.
• Attractive salary + performance-based bonus scheme.
• Hybrid working model — a flexible mix of office and remote work.
• Flexible working hours to support a healthy work-life balance.
• Growth opportunities including training programmes and language courses.
• International environment with significant growth potential.
• A collaborative company culture with a strong focus on wellbeing and success.