Job Description

About High Scale

We’re High Scale — a future-focused, data-obsessed agency revolutionizing video advertising on TV and social media. Think Amazon’s obsession with customer experience meets SpaceX’s fearless ambition—that’s the DNA behind everything we do.

Our 120-person team of creatives, strategists, and innovators produces thousands of high-impact campaigns weekly for the world’s leading lifestyle, fashion, beauty, and DTC brands. With 50,000 sq. ft. of DTLA studios and a global influencer network, we’re ready to 10x our output in 2025—and we need an Account Executive who can own client relationships and drive business growth at warp speed.

Why This Role Matters

Revenue, relationships, and results are your playground. As an Account Executive, you’re the bridge between our clients and the creative powerhouse behind their campaigns. You’ll manage accounts, drive upsells, and ensure every client feels like a VIP—from ideation to execution.

Your work will directly impact our growth, client satisfaction, and the scale of campaigns we deliver. If you thrive on building partnerships and closing deals while keeping projects on track, this is your launchpad.

What You’ll Do

1. Own Client Relationships

• Serve as the primary point of contact for key clients, ensuring seamless communication and proactive support.
• Understand client goals, translate them into actionable briefs, and advocate for their needs internally.
• Build trust and long-term partnerships through exceptional service and results.

2. Drive Business Growth

• Identify opportunities for upsells, cross-sells, and new campaigns within existing accounts.
• Collaborate with leadership and strategy teams to pitch new ideas and present campaign proposals.
• Maintain accurate forecasting and reporting for account performance and pipeline growth.

3. Coordinate Project Execution

• Work closely with production, creative, and influencer teams to ensure campaigns are delivered on time, on budget, and exceeding expectations.
• Track KPIs, deadlines, and deliverables across multiple clients simultaneously.
• Ensure quality control and client satisfaction at every touchpoint.

4. Represent the Brand

• Act as an ambassador for High Scale—at client meetings, industry events, and digital communications.
• Provide insights on industry trends, audience behavior, and platform opportunities to help clients stay ahead of the curve.
• Collaborate with marketing to capture case studies, testimonials, and campaign highlights.

Who You Are

1. Client-Obsessed & Results-Driven

• 3–6 years of experience in account management, client services, or sales in agencies, media, or e-commerce.
• Proven track record of managing multiple clients and delivering measurable business results.

2. Organized & Strategic

• You can juggle deadlines, deliverables, and priorities without breaking a sweat.
• Skilled at problem-solving, escalation management, and cross-functional coordination.

3. Excellent Communicator

• Clear, confident, and persuasive in both written and verbal communication.
• Comfortable presenting ideas, proposals, and reports to clients and executives.

4. Collaborative & Adaptable

• Thrive in fast-paced, high-growth environments.
• Able to work with creative, production, and strategy teams to execute ambitious campaigns.

5. Data-Driven

• Track KPIs, revenue, and campaign performance to inform decisions and strategy.
• Comfortable using CRM and project management tools to manage accounts efficiently.

Perks & Benefits

• Competitive Compensation: $50,000/year
• Growth Opportunities: Influence the growth of High Scale and scale top-tier campaigns for global brands.
• Relentless Innovation Culture: Move fast, test constantly, and collaborate with some of the most creative minds in social media and video production.

High Scale is an Equal Opportunity Employer. We celebrate diversity and believe it’s key to building teams that change the world—one breakthrough campaign at a time.