Job Description

The Account Executive is responsible for managing and driving sales performance across designated specialty and department store accounts. This role owns day-to-day account management, cross-functional coordination, reporting analysis, and client communication to ensure operational excellence, brand alignment, and revenue growth.

Responsibilities:

Account Management

• Execute daily management of designated specialty and department store accounts, adhering to all internal and external deadlines
• Own direct communication with Buyers, Assistant Buyers, and Coordinators; elevate to senior leadership when appropriate
• Travel seasonally to markets, conducting seasonal training sessions, researching market + product opportunities
• Communicate store visits, market opportunities, and training session feedback through approved decks for C-Suite distribution
• Manage internal and external communications related to orders, swaps, RTVs, sample requests, and related operational needs
• Oversee backend administrative functions to ensure systems and processes remain accurate and up to date
• Ensure timely and accurate order processing, communicating to all stakeholders
• Own weekly sales and shipping analysis for specialty and major accounts
• Partner with Senior Manager to compile data for weekly and seasonal reporting
• Deliver weekly sell-through and product performance analysis to Wholesale leadership
• Utilize retailer systems (e.g., Skypad) to analyze regional and product-level performance, identifying best/slow sellers and growth opportunities
• Collaborate with the team to execute and manage seasonal trunk shows and client events
• Partner closely with Wholesale, Planning, Accounting, and Logistics teams to ensure seamless communication and execution up to and throughout selling season

Seasonal Planning & Market Execution

• Support seasonal planning including budget setting, assortment strategy, and calendar timing to secure advantageous brand positioning
• Run owned account showroom appointment + support cross team appointments and walk-thrus
• Clearly communicate market dates and order deadlines to clients
• Support pre-market alignment calls for specialty accounts
• Manage in-market communications including order updates, cancellations, and pricing changes

Operational & Administrative Management

• Maintain RTV logs upon approval; communicate updates to buying teams and manage follow-up as needed
• Manage seasonal dropship uploads for major accounts, ensuring accurate and timely launches
• Process and document chargebacks including DSA, logistics charges, and pricing discrepancies
• Oversee sample trafficking and seasonal marketing requests per client
• Ensure all co-op, digital display, and e-commerce copy is confirmed internally and delivered to clients on time

Client Training

• Partner with Wholesale Manager on development and execution of seasonal product training materials using approved templates
• Manage all Product Knowledge logistics, ensuring clear communication to both internal and external stakeholders
• Ensure seasonal messaging and product updates are thoroughly prepared for seasonal training sessions
• Ensure all training-related expenses remain within approved budgets

Desired Background:

• Bachelors’ degree required
• 3–5+ years of sales, wholesale, or account management experience

Skills:

• Strong analytical skills with experience in sales reporting and performance analysis
• Exceptional organizational skills with the ability to manage multiple deadlines and priorities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Excel and familiarity with wholesale platforms (e.g., NuOrder, JOOR, BlueCherry)
• Ability to collaborate cross-functionally in a fast-paced environment

Based Salary Range:

The base salary range for this position is $80,000 - $95,000. Base pay offered may vary depending on skills, experience, and location.