Job Description

Account Executive

Department: Sales

Employment Type: Permanent - Full Time

Location: Remote Australia

At In Tandem, we build technology that helps families manage everyday routines and navigate life’s biggest transitions. Through our four brands—OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator—we help families stay organized, communicate well, and foster healthy childhoods. We believe technology should strengthen relationships and make daily coordination less complicated. Everything we create is designed to lighten the mental load, reduce conflict, and support families through big and small moments. If you want your work to make a real difference in the daily lives of parents and kids, In Tandem is the place where your impact will truly matter. We are seeking a dynamic individual based in the Australia who can build relationships with our vast community of Family Law professionals in a way that boosts awareness of the OurFamilyWizard product and helps us achieve our aggressive growth goals. As an Account Executive for OurFamilyWizard, you will be responsible for increasing growth in co-parent subscriptions by engaging with family law professionals to drive referrals. You will own relationship-building efforts with our current community of family law professionals and support new business growth by leading outreach and developing relationships with new family law professionals in your territory. The best part, our product is completely free for family law professionals, so there are no budget objections to overcome!
By expanding the reach of OurFamilyWizard’s platform to parents and professionals who can benefit from more effective communication and collaboration, OurFamilyWizard will continue its mission of empowering families with a blueprint for coparenting.

What you will accomplish:

• Proactively engage with and educate the family law ecosystem through hosted workshops, webinars, curated conversations, industry conferences, and trainings, building greater visibility of the OFW brand within the community
• Generate new sales leads through a mixture of outbound calling and emailing, following up on marketing campaigns
• Conduct web-based and in-person product demonstrations
• Close new referrers by getting them to refer OurFamilyWizard to relevant cases
• Achieve and exceed weekly/monthly metrics and quotas
• Manage prospect status and data in HubSpot to ensure that each touch point and communication is logged, recorded, and updated
• Maintain and nurture new referrers to turn them into advocates and repeat referrers of OurFamilyWizard
• Record and translate learnings and feedback you receive into actionable recommendations for our customer experience, IT, and product teams
• Account management is a critical part of the role, ensuring ongoing referrals including account growth, regular check-ins and acting as a trusted advisor.

Who you are:

• Mission-driven. Your understanding of and passion for families in transition gives you great pride in the work you do to serve them. It’s what allows you to turn purpose into progress.
• Enthusiastic and optimistic. You thrive on positivity and remain unfazed by rejection, always ready to tackle the next challenge.
• Driven to succeed. Your high need for achievement fuels your competitive spirit, and you love nothing more than to compete and win.
• Team player. You thrive in a team environment, working collaboratively with team members across multiple departments.
• Resourceful and resilient. Obstacles don't deter you; you find ways to go over, under, around, and through them to achieve your goals.
• Coachable. You embrace feedback and consistently implement it to enhance your skills.
• Effective communicator. You excel at clearly conveying the value of OurFamilyWizard through engaging web-based and in-person demos to win new business.

What you bring:

• 2+ years of full-cycle sales experience managing the entire process from prospecting through close and ongoing relationship management.
• Willingness to travel (~50% of your time) regularly in your territory (Australia & New Zealand) to connect with professionals, attend conferences, and deepen community relationships.
• Proven success building and nurturing long-term relationships with partners or clients to drive sustained growth.
• Familiarity with CRM platforms (HubSpot preferred) and data-driven sales strategies to manage pipelines, track performance, and identify opportunities.
• Strong presentation and consultative communication skills, with the ability to build trust, resonate with legal professionals, and clearly demonstrate how OurFamilyWizard can serve as a valuable solution for their clients.
• Curiosity and agility—you’re quick to learn new tools, adapt messaging to your audience, and pivot strategies based on feedback and results.
• Exceptional organisational and prioritisation skills to manage multiple relationships, travel commitments, and outreach initiatives simultaneously.

Bonus Points:

• Experience developing partnerships, referral programs, or territory expansion strategies.
• Prior experience in family law, legal tech, or SaaS sales environments.

Why Join?

We’re redefining family technology.
In Tandem brings together a growing portfolio of trusted tools that support families, and the professionals who guide them, through the moments that matter most. We bring clarity to chaos and stability to daily family life, helping parents feel less stressed so kids can have healthier childhoods.
Scale meets startup energy.
With more than 20 years of impact and a strong market presence, we’re entering a bold new chapter of growth. We have the foundation, the momentum, and the ambition to go further: expanding our reach, deepening our impact, and elevating the tools families and professionals rely on every day.

Purpose-driven. Performance-focused. People-first.
Our culture is rooted in accountability, curiosity, and collaboration. We value diverse perspectives, thoughtful problem-solving, and teammates who care deeply about building something that matters.