Objectives & Purpose of Job

The Account Executive is responsible for achieving annual sales objectives within an assigned customer base in the Malaysian market.
The role focuses on high-level customer relationship management, sales execution, operational support, and the promotion of a leading portfolio of vision care and eye health products
.

Requirements

Key Responsibilities

• 
  Sales Execution & Promotion:

  • 
    Achieve sales targets through disciplined journey planning and persuasive selling
    .

  • 
    Execute quarterly promotional objectives using
    Persuasive Selling Skills (PSS)
    presentations
    .

  • 
    Secure and maintain premium merchandising space and POSM (Point of Sale Materials) in territory outlets
    .

  • 
    Monitor market throughput trends to increase the company's "share of spend" within assigned accounts
    .

• 
  Customer Relationship Management:

  • 
    Develop and maintain strong business relationships with trade customers
    .

  • 
    Gather local business intelligence and understand customer profiles and classifications
    .

  • 
    Provide detailed product information and support to customers and consumers
    .

• 
  Operational Support & Compliance:

  • 
    Master
    Salesforce (SFDC)
    for managing selling objectives, inventory, and sell-through reports
    .

  • 
    Manage administrative processes including sales ordering, product exchanges/returns, and consumer complaints
    .

  • 
    Oversee credit terms and sales collections for territory accounts
    .

  • 
    Promptly report all adverse events or product complaints to the regional compliance administrator
    .

Key Relationships

• 
  Internal:
  Sales Manager, Marketing, Finance, Customer Service, and Supply Chain
  .

• 
  Eternal:
  Trade Customers, Consumers, and Distributors
  .

Qualifications & Requirements

• 
  Education:
  SPM or higher
  .

• 
  Languages:
  Fluent in spoken and written English, Bahasa Malaysia, and Chinese
  .

• 
  Technical Skills:
  Proficient in Microsoft Office (Excel, Word, PowerPoint)
  .

  
  Experience:

  • 
    Minimum 2 years
    of experience in sales or customer-facing roles
    .

  • 
    Prior experience in the
    healthcare or pharmaceutical sector
    is highly preferred.

  • 
    Proven track record of achieving sales targets and revenue growth
    .

  • 
    Familiarity with CRM systems (e.g.,
    Salesforce
    ) and knowledge of the vision care industry are significant advantages
    .

• 
  Competencies:

  • 
    Strong communication and interpersonal skills to build rapport
    .

  • 
    Solid analytical and problem-solving skills with high attention to detail
    .

  • 
    Willingness to travel within the assigned territory as required
    .