Job Description

Our purpose is simple: improving lives through work. Here at Reed.co.uk, we do this by connecting people to a world of career opportunities online.

We are the UK’s leading destination for careers, and we match millions of people to new career opportunities every day. We have big plans for the future and are on the lookout for people to join our team

Pay Range

£31,000 - £35,500 per annum plus uncapped commission

Reed.co.uk is looking for an experienced Account Executive to join their team in Manchester.

The role of Account Executive is vital to the success of reed.co.uk. This role requires someone who can build valuable, long standing business partnerships with recruitment consultancies and support their recruitment efforts. The role is an exciting mix of working with existing customers to achieve recruitment goals and retain business relationships, as well as working to re-engage lost customers. The role would suit an experienced account executive/manager or business development professional who has an aptitude for relationship building, problem solving and customer support.

Key Responsibilities

• Contacting existing customers
• Utilizing sales tools and software to provide data insight and guidance to customers
• Delivering against agreed customer success criteria
• Organisation of CRM
• Optimisation of customer content
• Upselling existing customer contracts with growth potential
• Renewing existing customer contracts
• Offering and managing trials of new products to existing customers
• Strategically mapping and forecasting; customer contact schedules, renewal values and growth predictions
• Re-engaging with churned customers and new business where appropriate
• Meeting clients face to face to run Quarterly Business Reviews

Skills and Experience

• Experience in winning back clients and growing and retaining existing business
• Strong track record of customer retention and trial conversion
• Highly goal orientated and self motivated
• Organised and detail focused
• Analytical
• Confident and able to forge strong external and internal relationships
• Comfortable analysing and using data
• Previous face to face experience (Desirable)

Key Measures and Targets

• Achieving periodic targets
• Retaining existing customer contracts
• Growing existing customer account values
• Customer win-back rate
• Account coverage and mapping
• Customer feedback
• Sales activity
• Clients met in person

Additional Requirements

• Ideally, though not essential, experience of the recruitment marketplace
• Strong work ethic, able to self-motivate and work autonomously
• Excited by working in a challenging and rewarding environment
• Enjoys working in a collaborative environment, with a big focus on coaching and support
• Access to own vehicle inc business insurance (Desirable)

Benefits

• Hybrid working
• 25 days annual leave plus bank holidays
• Flexible holiday scheme
• Paid time off to move home
• Contributory pension scheme
• Enhanced family leave benefits
• Insurance benefits including life assurance
• Love Mondays events
• Discount scheme including gyms and popular retailers
• Range of wellbeing and mental health support avenues
• Office in a fantastic location, with countless bars, restaurants and theatres right on the doorstep
• These are just some great benefits we offer everyone working at Reed.co.uk!

We’re always on the lookout for people who want to make a difference and are passionate about helping others progress their careers. It's time to Love Mondays!