Job Description

Account Executive – PlayerZero

About PlayerZero

PlayerZero is an AI-powered platform that transforms how engineering and support teams handle software issues. We use LLM-driven simulation to validate code behavior against real-world scenarios—and intelligent ticket clustering to cut through support noise and surface what matters.

Our customers use PlayerZero to:

• Run AI simulations that test code against user-defined scenarios before issues hit production

• Automatically cluster support tickets and bug reports to identify trends and eliminate duplicates

• Generate test scenarios from real user sessions and tickets using AI

• Accelerate support workflows by connecting ticket patterns to code changes and root causes

The Role

We're looking for a motivated Account Executive to help grow PlayerZero's customer base. You'll engage engineering leaders, support managers, and QA teams who are drowning in tickets, struggling to reproduce issues, or looking to shift-left with AI-powered testing. This is a high-impact role where you'll directly drive revenue and shape how we bring our simulation and support automation capabilities to market.

Responsibilities

• Prospecting & Pipeline Generation: Identify and engage potential customers through outbound efforts, inbound lead follow-up, and networking at industry events

• Discovery & Qualification: Conduct discovery calls to uncover pain points around issue reproduction, ticket overload, testing gaps, and support team efficiency

• Product Demonstrations: Deliver compelling demos showcasing PlayerZero's simulation engine, AI scenario generation, and ticket clustering capabilities

• Deal Management: Own the full sales cycle from initial contact through contract negotiation and close

• Stakeholder Navigation: Build relationships across engineering, QA, support, and product teams—anyone impacted by software quality and customer-reported issues

• Collaboration: Partner with Product, Engineering, and Customer Success to relay customer feedback and ensure smooth implementation

• CRM Hygiene: Maintain accurate pipeline data and forecasting in our CRM

• Market Intelligence: Stay current on trends in AI testing, support automation, and developer productivity tools

Requirements

• 5+ years of B2B SaaS sales experience, preferably selling to technical or support-adjacent buyers

• Demonstrated track record of meeting or exceeding quota

• Understanding of—or genuine curiosity about—software testing, QA workflows, support operations, or AI/automation tools

• Excellent communication skills: ability to translate technical value into business outcomes

• Self-starter mentality with the ability to thrive in a fast-paced, early-stage environment

• Experience with consultative/solution selling methodologies (MEDDIC, Command of the Message, Challenger, etc.)

Nice to Have

• Experience selling to QA, support, or engineering teams

• Background in support operations, QA, or customer success

• Familiarity with ticketing systems (Zendesk, Intercom, Freshdesk), testing tools (Playwright, Cypress, Selenium), IDEs (Cursor, CoPilot, Windsurf)

• Understanding of AI/ML applications in software development or support

• Existing network within engineering leadership or support communities

What We Offer

• Competitive base salary + uncapped commission

• Equity in a high-growth, early-stage company

• Opportunity to shape sales processes and GTM strategy from the ground up

• Collaborative, engineering-driven culture that values customer outcomes

• Flexible work environment (remote-friendly)

• Health, dental, and vision benefits

• Professional development budget

*PlayerZero is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*