We are seeking a strong Account Director for the Media team at MikeWorldWide. We are looking for someone with media or advertising agency experience to lead account management, strategy and execution for a major client, optimizing high-impact digital (and occasionally linear) campaigns across programmatic buying platforms. Acting as the primary client liaison, you’ll drive day-to-day campaign performance and strategy, partner with creative to ensure production deliverables are met, and ensure alignment with key objectives.
Responsibilities
· Serve as the primary client contact, fostering strong, collaborative relationships while positioning the agency as a trusted advisor.
· Oversee comprehensive account management to ensure timely delivery and alignment with client expectations, KPIs, and brand guidelines.
· Lead internal and external team coordination to streamline communication and ensure all project deliverables are met.
· Proactively review and adapt client strategies, communicating insights and adjustments to stakeholders.
· Establish processes for monitoring and reporting campaign performance, delivering transparency and actionable insights to clients.
· Conduct regular client check-ins and business reviews to address progress, resolve issues, and discuss future strategies.
· Collaborate with creative in ensuring smooth production from concept to launch, ensuring creative alignment, quality control, and technical specifications.
· Facilitate feedback between clients and creative teams, managing revisions to meet client standards efficiently.
· Implement efficient workflows across teams to optimize production timelines and campaign execution.
· Identify and escalate client satisfaction risks, coordinating with cross-functional teams to address challenges.
· Manage budgets strategically to stay within constraints while maximizing ROI and aligning with financial goals.
· Develop and present strategic updates, campaign results, and new initiatives with clarity and actionable insights.
· Lead contract negotiations and renewals, ensuring long-term alignment of client and agency expectations.
· Drive knowledge sharing across teams based on client feedback and campaign insights to enhance future strategies.
Requirements

MWW is one of the world’s leading independent, integrated PR agencies with offices across the US and UK, and a global network of partners.
With dedicated insights, strategy, data, and analytics, digital and content and creative teams, MWW’s expertise spans Consumer Lifestyle Marketing, Corporate Communications and Reputation Management, Public Affairs, Issues & Crisis Management, LGBTQ, Technology, Sports & Entertainment, B2B, Food & Beverage and Health & Wellness.
Our approach is recognized year after year with top industry awards, including the Global SABRE Award, a Gold Fresh Award and “Highly Commended” by PR Week, "PR Agency of the Year" and “Company of the Year” by the International Business Awards, as well as "Top Places to Work in PR.” In 2018, MWW was named Independent Public Relations Consultancy of the Year for Americas by the International Communications Consultancy Organization (ICCO) for the third consecutive year.
To learn more about our capabilities and what we can do for you visit http://www.mww.com.