Job Description

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We help our clients expand their business and geographic scope with guidance and implementation across digital advertising and retail, optimizing conversion on all major platforms.

We are seeking an experienced Account Director (f/m/d) with a strong focus on Amazon Advertising and Retail Media platforms. You are a strategic thinker who understands the mechanics of Ecommerce and performance marketing, and you know how to drive brand growth through paid media – especially in the Amazon ecosystem.

The ideal candidate will be both a strategic leader and operational driver, thriving in a cross-functional and fast-paced environment. This role is client-facing, impact-driven, and highly collaborative with our media, analytics, content, and marketplace operations teams.

How would you spend your time if you join us?

• You’ll own the client relationship with international enterprise brands, acting as a supportive strategic partner and growth driver
• You’ll develop and lead media & ecommerce strategies, with a focus on Amazon Advertising and retail media platforms (e.g. Walmart, OTTO, eBay, etc.)—making sure media and retail strategies work closely together
• You’ll turn client goals into clear, actionable plans, aligning our media, analytics and operations teams around shared objectives
• You’ll lead business reviews, share results, and communicate strategic recommendations to senior client stakeholders
• You’ll oversee campaign management across a variety of retail media platforms and tools (e.g. Criteo, Mabaya, CitrusAd, Microsoft Retail Media, Skai) to optimize traffic, sales and ROI
• You’ll build strong relationships with retail media partners and platforms, staying ahead of trends and capabilities
• You’ll contribute to thought leadership, challenge the status quo, and bring fresh ideas to elevate our approach

Requirements

• You have 8+ years of experience in ecommerce, digital marketing, or retail media, including significant experience managing client strategy at an agency, platform, or brand.
• You have worked with multi-national brands and know how to lead and grow complex client relationships
• You have hands-on understanding of Amazon Advertising, retail media logic, and AMC (Amazon Marketing Cloud), even if you’re not in the weeds of every campaign
• You have either worked in an agency leadership role or led central functions on the brand side in close collaboration with external partners
• You are a strong communicator, confident presenter, and trusted advisor to clients and internal teams alike
• You bring a strategic mindset, commercial awareness, and the drive to make an impact
• You love collaborating across teams and regions, adapting quickly, and building strong human connections
• You’re fluent in English – German is a plus

Benefits

Your development

• Diverse projects across established German brands and fast-moving digital pure players
• Full responsibility for your own projects and room to grow professionally
• Unlimited learning budget and Gallup StrengthsFinder to support your development

Your environment

• A diverse, international team with more than 30 nationalities
• Close collaboration with clients on equal footing and a straightforward, no-nonsense mindset
• A modern office in the heart of Hamburg
• Regular after-work events and team retreats

Your flexibility

• Flexible working hours and remote work options
• 20 to 40 vacation days
• One week per year to work from abroad at our Sunshine Office

Your wellbeing and perks

• Mental wellbeing support through OpenUp
• Lunch allowance
• EGYM Wellpass
• Bike leasing, pension plan, and subsidy of the "Deutschland Ticket"