Job Description

Department

Client Services

Job Title

Account Director

Salary / Benefits

DOE

Experience

7+ years working within digital environment (Agency or Client).

Energy category experience would be advantageous.

Language

English (+ Arabic would be advantageous)

Reports to

Global Business Lead

Stakeholders

Lauren Ahearn (Global Business Lead)

Julian Storeton-West (General Manager)

Devika Valsaraj (Regional Director, People & Talent)

Travel

Dubai-based. Willingness to travel to KSA (1-4x per year), and/or be seconded partially in KSA a consideration.

The Agency

MRM is a leading marketing agency. Through a strong foundation in strategy, data science, technology and creativity, MRM helps transform businesses by helping brands grow meaningful relationships with people.

The agency was named a “Best Workplaces for Innovators” by Fast Company, B2B Agency of the Year from the Association of National Advertisers (ANA), a five-years-and-counting run as Gartner “Leader” in Global Marketing Agencies Magic Quadrant from 2017-2020

MRM is part of the Interpublic Group (NYSE: IPG) and a top agency in the McCann Worldgroup network, with 35-plus offices across North America, Latin America, Europe, the Middle East and Asia Pacific.

The Role

• Digital Business Lead for one of our key global (Energy) accounts.
• Oversee and drive delivery of agency scope for the client, including:
• Build and maintain strong client relationships with key stakeholders.
• Drive planning decisions to support marketing objectives for the client.
• Be a champion for our client brands and continually strive to find innovative solutions that builds the brand awareness and equity.
• Provide team/client expertise and leadership. Help team set individual goals which build towards the wider project goals
• Lead and develop annual Account Plans and create clear accountability measures that ensure success.
• Effectively motivate, lead and train a cross-functional team (strategy/creative/production) across regional locations, to support growth and delivery for the client.
• Align and collaborate with all agency partners (both in and out of network).
• Liaise with all internal and external stakeholders working closely to ensure teams are briefed and the project is delivered on time and on budget.

The Proof

• Previous Account Director experience for one (or more) global clients.
• A history of working in digital/web/consultancy agencies and environments.
• Delivery of multiple digital projects and campaigns, including DT (Digital Transformation) ie. Data/AI/MarTech/CRM.
• Thorough understanding of agency project process, across briefing through delivery ensuring jobs are managed well financially and are efficiently using resources to meet client needs.
• Track record of nurturing and growing a key agency account.

The Person

• Confident and clear – able to deliver thinking to clients as well as team.
• Ability to handle client expectations for tight deadlines, with an exceptional eye for detail.
• Ability to flawlessly manage multiple projects with effective ease.
• Strong interpersonal skills and be a team player working across a range of clients and teams (creative, tech, analytics).
• A passion for communication and a keen learner, eager to grow.
• Focused on staying up to date with digital trends delivering insights back into the team and for clients.
• Accountable for his/her actions with a desire to grow with the organization.