Job Description

Are you ready to lead a national healthcare programme that impacts millions of people every year?
Do you thrive in complex, high-profile environments where stakeholder relationships are key to success? Can you combine strategic thinking, commercial acumen, and operational oversight to deliver at scale?

Here at GXO, we’re looking for a dynamic Account Director to lead the delivery of one of the UK’s most significant healthcare programmes, the National NHS Bowel Cancer Screening Programme

This is a high-impact, high-visibility role within our Life Sciences Business Unit. Acting as the central point of contact for the NHS and key partners, you’ll play a critical role in ensuring the successful delivery, growth, and evolution of this nationally important service.

This is a unique opportunity to shape a new, transformative venture in healthcare logistics, working within a true 4PL model and collaborating with multiple partners, healthcare providers, and public sector stakeholders.

This is a full-time permanent position. You’ll be working Monday to Friday, 09:00 till 17:00, with regular travel when required. However, some flexibility is required, this is logistics after all!

Pay, benefits and more:

We’re looking to offer a salary up to £80,000 per annum depending on experience and 25 days annual leave (plus bank holidays). Your benefits package includes a company car allowance of £7,140 per annum, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Building and maintaining senior relationships with NHS England, regional hubs, and key stakeholders, acting as the trusted lead for the programme
• Overseeing end-to-end contract delivery through multiple partners including test providers, technology integrators, and distribution providers
• Driving performance by monitoring service delivery, ensuring KPIs and contractual obligations are consistently met
• Leading programme implementation and continuous improvement initiatives, ensuring delivery is on time, within budget, and aligned to regulatory requirements
• Identifying growth opportunities and contributing to business strategy, including expanding services and increasing programme uptake

What you need to succeed at GXO:

• Proven experience managing complex, large-scale programmes within the NHS or public sector, with an understanding of politically sensitive environments. Scientific background (e.g. Biochemistry or similar) with an understanding of screening methodologies
• Strong stakeholder management skills with the ability to influence at all levels, including NHS bodies, regulators, and senior leadership teams
• Commercial and financial acumen, with experience managing significant budgets and delivering revenue and growth targets
• Experience operating within multi-partner or 3PL/4PL environments, coordinating across multiple suppliers and service providers
• The ability to analyse complex data, think strategically, and drive innovation and continuous improvement

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.