Job Description

Customer Management

(Business development through sales, invoicing, and collection)

▪ Interact with all assigned clients, identifying their needs and proposing suitable tools

▪ Define proposals to achieve the expected Budget levels and margins

▪ Present research results to clients

▪ Make recommendations for each study, adding value to the client to encourage repeat purchases

▪ Ensure high-quality service to clients and overall satisfactionNew Business Management:

▪ Establish contact with new companies to incorporate them as clients and contribute to sales objectives

▪ Update the client database to detect sales opportunities

▪ Provide added value to the client with new ideas, innovative leadership, and new ways of conducting market research and growth strategyFinancial Management of Assigned Accounts:

▪ Achieve the annual sales, invoicing, and expected margin budget

▪ Support the required collection management for timely portfolio recovery

▪ Supervise quotations, re-quotations, and negotiations

▪ Evaluate margins per study

▪ Generate sales plans by account, Budget, forecast, etc.

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!