Bridge Talent Management

Account Director

Bridge Talent Management  •  Nairobi, KE (Onsite)  •  5 months ago
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Job Description


Role Purpose:
The purpose of this role is to drive business growth by unlocking the client’s business opportunities and capabilities to deliver outstanding client service and innovative, ambitious solutions with business value at the heart. This includes managing the client portfolio, delivering on agency contract KPIs, and maintaining the team in the unit. The role focuses on maximizing agency revenue and business development, while also being a key member of the senior management team, contributing to the effective management of the agency.
Key Responsibilities:


Business Performance / Client Relationship:


  • Revenue forecast and tracking against projections – Business insights, cash flow and delivery on monthly targets.

  • New business – existing and new clients acquired and large volume client base.

  • Extracting greater value - achieve improved extraction, maximising opportunities by client.

  • Leverage off tools and capabilities available within the Global platform to aide operational efficiency in Kenya and SSA

  • Drive and align with the organization culture and values within the business.

  • Deliver excellent client service
    .


Delivery Excellence:


  • Work in unity with team to formulise the best possible strategy for Client with a holistic 360 solution

  • Set upfront targets by client, track on a monthly basis and aim to achieve delivery by client by media owner.

  • Work out strategy to maximise revenue to trading partners. Drive process for sign-off on money spent and improve controls.

  • Manage unit to ensure minimum mistakes on your portfolio and no unaddressed / unresolved issues.

  • Timely management of internal admin processes. Achieve all key deadlines


Awards and Perception :


  • Drive innovation within your unit.

  • Identify award winning work and take responsibility for producing phenomenal entries and entering into awards. This includes all categories and across disciplines.

  • Build excellent supplier relationships throughout the year.

  • Be the most visible agency in SSA.


Mobilisation:


  • Take personal responsibility for own development and learning and personal objectives - proactively seeking out new learning opportunities.

  • Understand and ‘live’ within organization values and behaviours supporting team to work as one.

  • Identify areas where you wish to be trained further also ensure you have a mentorship programme in place in your unit.

  • Attend all relevant training and actively use learning to drive performance in role. Seek out new relevant training and sources of knowledge.

  • ​
    Leverage off tools and capabilities available within the Global platform to aide operational efficiency in Kenya and SSA


Requirements


Key Experience:

  • Experience in leading client service teams with a focus on operational excellence and revenue growth.

  • Demonstrated success in client acquisition, retention, and relationship management.

Proffesional Experience:
​
Presentation and persuasive skills
Commercial Acumen
Good all round client knowledge
Works well under pressure and deadlines.
Great overall knowledge of Dentsu products and services
Communication and product/strategy skills
Awareness of latest market developments and trends
Strong communicator across levels (internal and external). Good people management.
Ability to manage multiple projects.
Numerate and analytical.
Organised with strong attention to detail.
Enthusiastic.
Bridge Talent Management

About Bridge Talent Management

Bridge Talent Management (BTM) is an advanced tech powered Employee Outsourcing Company that leverages the right tools to source and bring the right workforce to support your business operations. We take away all employee related risks while allowing you the ability to focus on your core business and scale.

We take control of the hectic HR & Finance functions in your organization. We have established structures that support your;

- Hiring needs

- Contracting

- Onboarding

- Employee relations & management

- Policy adherence and labor laws

- Payroll Management

- Disciplinary & conflict management

Industry
Unknown
Company Size
51-200 employees
Headquarters
Nairobi, KE
Year Founded
2021
Website
bridgetalentgroup.com
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