Job Description

Account Creation Support Clerk

Ashford

£28,089 and excellent company benefits

37.5 hours per week Monday - Friday

Are you detail-oriented, proactive, and thrive in a fast-paced, customer-focused environment? Join our dynamic team as an Account Creation Support Clerk, where you'll play a vital role in creating and maintaining customer accounts while delivering exceptional service to both internal and external stakeholders.

As an Account Creation Support Clerk, you’ll be responsible for the end-to-end creation of customer accounts and hierarchies using SAP, Stibo, and Salesforce You'll manage requests efficiently, keep stakeholders informed, and ensure that all tasks are completed to the highest standard and within agreed timeframes.

What you will be doing:

• Create customer accounts and hierarchies across all business sectors
• Maintain clear and proactive communication with Sales and customers regarding progress and timelines
• Take full ownership of customer account requests, ensuring timely and accurate completion
• Update internal systems and maintain data integrity according to established procedures
• Track and meet key performance indicators (KPIs) and service level agreements (SLAs)
• Provide support to Support Clerks and assist Management with ad hoc duties

About You:

• Exceptional customer service and communication skills
• Strong organisational skills and high attention to detail
• Excellent typing skills with a focus on accuracy
• Confidence working independently and as part of a team
• Intermediate Excel skills and strong overall IT literacy
• Experience with SAP and

What you’ll get:

• A competitive salary

• Huge discount on all sorts of lovely food and award-winning products

• Generous holiday allowance, with option to purchase more

• Recognition awards and Incentives

• Pension

• Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility

• And much more….

There’s a lot on offer, so what are you waiting for?

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!