Job Description

CGL – Retail Services is the retail marketing division of the Clemenger Group With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.

Clemenger Group is an endorsed Work180 employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.

In partnership with Nespresso, we’re looking for a natural leader with a passion for retail and sales to join our Company as a Full Time Account Coordinator & Team Leader.

Working across Thursday to Monday, this unique role will develop your career in account coordination during the week, while leading a high-performing Brand Ambassador team on weekends

Benefits:

• An attractive salary package
• Hybrid working (office + Field)
• Hands-on leadership experience with a premium global brand
• Supportive and high-performing team environment with development pathways
• Stunning waterfront office space with free onsite barista, complimentary breakfast, daily snacks, end-of-trip facilities and more!

About the role:

• Support day-to-day client operations and program delivery
• Lead, coach and motivate a team of Brand Ambassadors to deliver strong sales results
• Maintain strong relationships with internal teams and clients
• Conduct store visits and monitor execution standards and customer experience
• Assist with rostering, onboarding and team communication
• Drive team performance against KPIs and program expectations

About You

• Experience in retail, field marketing or FMCG (highly regarded)
• A natural leader who enjoys coaching and supporting others
• Highly organised with the ability to manage competing priorities
• Strong attention to detail and analytical capability
• Intermediate Microsoft Office skills (Excel & PowerPoint preferred)
• Available Thursday–Monday (weekends essential)

What’s Next?

Apply now to gain experience, build your skills and be part of a great team.