[Job Description]
The duties and responsibilities of this position include, but are not limited to:
-Prepare, file, and retrieve sales-related documents such as invoices and PO Status
-Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications
-Provides customer service and order gathering and management for assigned key and target accounts and general support
-Partner with account management teams for administrative support
-Works with the account management team and support departments to assist in the creation of reports and sales analysis
-Responsible for customer account information staying updated
-Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process
-Handle internal systems to process, invoice, and manage customer accounts
-Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ)
-Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system
Requirements
[Qualifications]
The following skills and qualifications are required for this position:
-Strong communication skills with a problem-solving attitude
-Excellent computer skills ( MS office in particular)
-Organizational and time-management skills
-Hands-on experience with CRM software
-Highly motivated, self-directed, and customer service oriented
-Demonstrate strong attention to detail and a sense of urgency
-Ability to learn and perform multiple tasks in a fast-paced environment
-Ability to work independently as well as in a team environment
Benefits
-Insurance: Medical insurance/ dental/ vision/ life insurance/ disability insurance, etc.
-Paid vacation days
-401K(Up to 4% Match
Cesna is a premier talent recruitment services company with a global presence. Established in 1999, we operate across the USA, China, Korea, Thailand, and the Asia Pacific region. Our expertise lies in recruiting senior and mid-level management roles, including executives, directors, and team managers. We are committed to partnering with our clients to help them cultivate strong leadership capabilities that provide a competitive edge in their industries.
Headquartered in the Greater New York City area, Cesna offers recruitment services in key markets such as Shanghai, Hong Kong, Seoul, and Thailand, as well as throughout the United States. We currently serve over 3,000 clients, ranging from mid-sized firms to Fortune 500 companies, across a diverse array of industries.
Recruitment Specialties
Human Resources / Secretarial & Office Support / Finance & Accounting / Engineering & Manufacturing / Consumer & Retail / Sales & Marketing / Supply Chain & Procurement / Banking & Financial Services / Healthcare & Life Sciences / Information Technology / Executive Search / Legal & Advisory / Oil & Gas / Real Estate & Construction
For Inquiry : service@cesna.com
