FitzMark

Account Coordinator

FitzMark  •  Atlanta, GA (Onsite)  •  20 days ago
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Job Description

Who We Are:
FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha and Scottsdale, FitzMark has been able to sustain growth in a complex industry and market.
At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.
Are you ready to make your mark?

Duties and Responsibilities

  • Utilize our Transportation Management System (TMS) to enter all tracking and tracing information from the carrier and proactively deliver tracking updates
  • Upload documents such as Proofs of Delivery (POD’s) and Bills of Lading (BOL’s) into customer portals
  • Accept, build, and close loads in the TMS and on customer portals
  • Update daily fuel surcharge in loads for customers
  • Schedule all pickup and delivery appointments for loads 
  • Assist with customer communication and updates as needed

Knowledge and Skills

  • Mastery of attention to detail
  • Mastery of multi-tasking  
  • Comfortable using computer programs including the internet
  • Superior organizational skills and time management
  • Ability to remain calm under pressure
  • Comfortable in a fast pace environment where no two days are the same 

Experience and Qualifications

  • High School Diploma required
  • Bachelor's Degree preferred    
  • Minimum of 1-year Customer Service Experience or Third-Party Logistics Experience a plus
  • 1-2 years of data entry experience preferred
  • Previous Sales Experience a plus
Hours: Monday to Friday, 8:00 AM to 5:00 PM
Location: On Site Chamblee, GA office
FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
FitzMark

About FitzMark

Who?

FitzMark is third-party logistics (3PL) company with multiple office locations across the United States and headquartered in Indianapolis, IN.

What?

Simply put, we serve as a liaison between a shipper and a carrier in order to move freight. We make the connection between companies who have items to ship and the transportation companies that ship them. FitzMark plays a key role in the supply chain, allowing businesses to become leaner and reduce assets.

Why?

At FitzMark, we strive to provide best-in-class logistics services for our customers. Our mission is to create significant customer value through delivering reliability in the flow of customer goods and provide creative and technologically-advanced supply chain solutions. This is achieved by cultivating relationships based on trust and mutual respect with everyone we partner with and creating a goal-driven and fulfilling environment for all FitzMark employees.

Where do you come in?

The driving force behind FitzMark's remarkable success and growth are the people who call themselves FitzMarkers. Here at FitzMark, we have cultivated a fast-paced, energy-infused environment to drive productivity and accelerate growth to achieve wildly successful results.

We are a team of driven and motivated individuals who work hard and laugh harder. To learn more, visit www.fitzmark.com.

Industry
Transportation & Logistics
Company Size
201-500 employees
Headquarters
Indianapolis, Indiana
Year Founded
2006
Website
fitzmark.com
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