Job Description

Account Coordinator/Commercial Collector

Grow Your Career. Make a Difference. Thrive in Outpatient Care.

Looking to build a meaningful career as an Account Coordinator/Commercial Collector? At CORA Physical Therapy, we empower our employees with tools and support - so you can focus on what really matters: patient care. Join a team that’s redefining what it means to serve others and grow your purpose. This is a full-time, remote position. Candidate must be located in WI, TN, VA, FL, SC, NC, KY, OH, GA, or IL.

Why Choose CORA

• Competitive Pay - Your skills and dedication are recognized.
• Time Off - Generous paid time off that grows with tenure and paid holidays.
• Full Benefits Package - Medical, dental, vision, disability & life insurance.
• 401(k) Program - Invest in your future.
• Tuition Reimbursement - Continue your education without the burden.
• Professional Development – Internal career growth

What You'll Do

As an Account Coordinator at CORA, you’ll:

• Process denials and appeals to payers within payer-established timeframe
• Ensure timely collection of monies following standard procedures
• Review Accounts Receivable detailed aging every six weeks for assigned payer(s); contacting insurance companies on accounts with denials or accounts with no response
• Process incoming mail from insurance companies weekly
• Process denials weekly and work denial list every 6 weeks
• Process incoming calls from insurance companies
• Achieve goal of insurance payments within 180 days from date billed
• Follow established guidelines in regards to productivity, accuracy and adherence to departmental policies and procedures
• Identify potential process improvement opportunities in an effort to meet or exceed established goals and objectives
• Notify Account Supervisor of payer issues and follow up to ensure resolution
• Work collaboratively with clinic and payers
• Understand and follow all company policies and procedures
• Perform any other duties as directed by the supervisor

What You’ll Need

• Minimum of high school diploma required
• Minimum of one year of experience in Billing/Collections or Healthcare
• Proficient in data entry and management
• Conveys positive professional image
• Has demonstrated strong time management and organizational skills
• Has demonstrated effective verbal and written communication skills
• Good problem-solving skills with high attention to detail
• High level of personal integrity, reliability and honesty
• Has ability to work effectively in teams and autonomously in a fast-paced environment
• Proficient with Microsoft Office Suite

Who We Are

CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.

Apply today to become an Account Coordinator with a team that sees the best in you.

CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.