Job Description

Essential Functions

• Effectively communicate and collaborate with customers and operations.
• Processing daily paperwork for ship arrivals, shipments and returns.
• Data entry of vehicles processed in E-tracking (accessories, releases, etc.)
• Updates and maintains the port tracking system.
• Resolve issues with customer accounts.

Competences

• Effective communicator in listening, writing, and verbal.
• Must be detail oriented.
• Ability to solve problems.
• Ability to organize and prioritize competing responsibilities.
• Punctual and dependable person

Supervisory Responsibility

• This position has no direct reports.

Work Environment

• Well-lighted, heated, and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment, or enclosed vehicle with adequate ventilation and protection from extreme weather conditions.

Physical Demands

• Light physical activity performing non-strenuous daily activities of an administrative or production/technical nature. Manual dexterity is sufficient to reach and handle items.

Position Type/Expected Hours of Work

• This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime.

Travel

• This position does not have any travel requirements.

Required Education and Experience

• One-year certificate from college or technical school, or three to six months of related experience and/or training, or equivalent education and experience.

Preferred Education and Experience

• One-year certificate from college or technical school, or three to six months of related experience and/or training, or equivalent education and experience.

Computer Operations

• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Work Authorization/Security Clearance

• Must be able to obtain TWIC badge (Transportation Working Identification Credential).

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.