Posting number: 2027-00506
Department: Finance Department
Division: REVENUE ADMINISTRATION
Job classification: ACCOUNT CLERK III/ GS 10
Posting type: Open & Promotional
Categories: Clerical & Data Entry, Customer Service, Records Management, Tax Administration, Public Records, Office and Administrative Support
Account Clerk III
The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter of the City’s square miles have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for Account Clerk III position.
An Overview
The City of Alexandria’s Finance Department is looking for a friendly, responsible, customer service-oriented Account Clerk III to join our team. As a member the Revenue Division, the Account Clerk III provides Alexandria residents and business owners with high quality tax related customer service, assisting walk in and call in customers with all issues related to City taxes (e.g. business, meals, and transient lodging taxes, among others). The Account Clerk III performs their work under the general supervision of the Business Tax Manager. A significant aspect of this work involves receiving and organizing incoming mail for the Revenue Division, and the scanning of Business Tax mail to our internal electronic document management system.
What You Should Bring
The ideal candidate should have some familiarity with the policies and procedures governing tax administration in local government and should be passionate about providing Alexandria residents and businesses with friendly, efficient, and competent tax services.
Additional skills and abilities include:
The Opportunity – Examples of Work
About the Department
The City of Alexandria's Finance Department is a fast-paced, diverse, and customer service focused operation that is responsible for: the assessment, collection, and enforcement of all City taxes, the management of cash flow and investments, accounting for and reporting the City’s financial position, processing payroll, executing a fair and competitive procurement environment, assessing all real and personal property in the City, managing the City’s risk and safety programs, and managing the City’s pension plans. The Finance Department has seven divisions and in fiscal year 2027 is operating with a total budget of $16.6 million and 107 FTE positions. The goal of the Finance Department is to treat all employees, citizens, and business owners professionally, with fairness and compassion.
Minimum and Additional Requirements
High School Diploma or GED, and three years' experience in bookkeeping and related clerical work equivalent to the level of Account Clerk II, including the preparation of financial reports, and completion of high school level courses in bookkeeping, business arithmetic and English; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
Preferred Qualifications
At least two years of customer service experience; experience using a complex scanning software such as Laserfiche or equivalent;
Notes
This position requires the successful completion of pre-employment background checks including but not limited to a criminal background check. The selection process for this position may include a phone or virtual interview, in-person interview, and/or written examination.
The starting salary range for this position is $42,381.56 to $56,771.52 based on qualifications and experience.
High School Diploma or GED, and three years' experience in bookkeeping and related clerical work equivalent to the level of Account Clerk II, including the preparation of financial reports, and completion of high school level courses in bookkeeping, business arithmetic and English; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
At least two years of customer service experience; experience using a complex scanning software such as Laserfiche or equivalent;
This position requires the successful completion of pre-employment background checks including but not limited to a criminal background check. The selection process for this position may include a phone or virtual interview, in-person interview, and/or written examination.
The starting salary range for this position is $42,381.56 to $56,771.52 based on qualifications and experience.
Alexandria is an independent city in the Commonwealth of Virginia. The city has an area of 15.75 square miles and had an estimated total population of 160,035 in 2017. Alexandria is located in Northern Virginia south across the Potomac River, just minutes from Washington, D.C.
