Posting number: 1040456901
Department: Child Support Enforcement Agency
Job classification: CSEA - Account Clerk 1
Posting type: New Hire
Categories: Accounting and Finance, Child Support, Customer Service
The primary purpose of the Account Clerk 1 classification is to perform administrative and general accounting work, to process financial documentation, and to maintain financial records for the agency.
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Review, retrieve, and process documents (e.g., support payments, court orders, cases, etc.). Create and identify court orders to establish Non-IVD and IVD cases. Adjust, correct, and maintain accounts and ledgers. Update case information and review audits for calculated arrearage. Adjust and consolidate payment histories. Release payments, pull checks, stop payments, and void and disburse escrow funds to clients. Request manual checks and maintain spreadsheets for checks. Perform financial corrections for processed payment errors. Research adjustments, payments posted, and various problems. Input confidential information and provide safety practices when performing data entry and while tracking and identifying case information in the agency's computer system. Answer routine telephone inquiries from clients, attorneys, employers, etc. Maintain records of bank deposits, mailings, letters, and reports
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
High School diploma or GED with two (2) years of customer service and/or general office experience; or any equivalent combination of training and experience.
Must meet background check requirements.
None required.
Franklin County is widely recognized as one of the best managed counties in the United States. With a budget of over $1.5 billion, Franklin County Commissioners John O'Grady, Kevin L. Boyce, and Erica C. Crawley set the strategic and fiscal priorities of the nation's 33rd largest county - priorities that include advancing an agenda designed to lift families, support high quality childcare, build more affordable housing, invest in local businesses, and move Franklin County forward as a community committed to advancing racial equity and ending disparities in all areas.
