Job Description

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your main duties in flying with us

• Support Account Managers in managing relationships with hotel partners by assisting with day-to-day account operations, follow-ups, and partner communications.
• Maintain and update hotel partner information in internal systems, ensuring data accuracy and completeness, including room inventory, rate plans, contact details, and property content.
• Act as the first point of contact for partner inquiries and operational issues, coordinating with internal teams to ensure timely resolution and a positive partner experience.
• Monitor competitor pricing, promotions, and market trends to identify opportunities and provide insights that help improve partner performance and competitiveness on the platform.
• Assist in the planning, execution, and monitoring of commercial campaigns by encouraging hotel partners to participate in available promotions, marketing initiatives, and platform-wide campaigns on tiket.com.
• Build and maintain strong working relationships with hotel partners to increase engagement, campaign participation, and overall business performance.
• Track campaign performance and partner participation, providing regular updates and ensuring campaign objectives are achieved.
• Prepare reports, presentations, and performance analyses to support business reviews and account management activities.
• Ensure all assigned projects, tasks, and operational initiatives are delivered accurately and on time while meeting established quality standards and business objectives.
• Proactively identify process improvement opportunities and contribute ideas to enhance partner satisfaction, operational efficiency, and overall team performance.

Mandatory belongings that you must prepare

• Currently pursuing or have completed a Bachelor's degree in any field.
• Available to commit to a minimum internship period of 6 months.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint, as well as Google Workspace tools such as Google Sheets and Google Docs.
• Strong attention to detail with the ability to manage and maintain accurate data.
• Excellent verbal and written communication skills, with the ability to interact professionally with internal stakeholders and external partners.
• Eager to learn, proactive, and adaptable in a fast-paced working environment.
• Strong organizational and time management skills, with the ability to prioritize multiple tasks and meet deadlines.
• Demonstrates a collaborative mindset and works effectively as part of a team.

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.