Job Description

Accessibility QA Engineer

Salary: 155,000 PLN per annum, plus company benefits

Location: Warsaw

Contract: Full Time Permanent

Shifts: 40 hours per week, Monday – Friday, 8.30am until 5:30pm with 1 hours unpaid lunch break

Work model: Hybrid (3 days in the office)

Williams Lea seeks an Accessibility QA Engineer to join our team in Poland!

Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.

Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.

Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.

Purpose of role

The Accessibility QA Engineer is responsible for ensuring digital products meet accessibility standards and deliver inclusive, compliant user experiences across web and mobile platforms. This role provides specialist accessibility testing expertise, supports the selection of appropriate test approaches, and contributes to the development of accessibility quality practices. The Accessibility QA Engineer works closely with designers, engineers, and product teams to embed accessibility early, evaluates complex user interfaces using assistive technologies, and provides guidance on WCAG compliance and remediation.

Key responsibilities

Accessibility Testing & Evaluation

• Design and execute accessibility test cases covering WCAG 2.1/2.2 Level A and AA across web and mobile experiences
• Conduct manual accessibility testing using assistive technologies including screen readers (JAWS, NVDA, VoiceOver, TalkBack), screen magnifiers, voice control, and switch access
• Evaluate semantic structure, ARIA usage, keyboard accessibility, focus order, dynamic content behaviour, error handling, and alternative input support
• Perform code-level inspection of HTML, CSS, ARIA, and JavaScript-rendered UI behaviours to identify accessibility barriers
• Use automated tools (axe, WAVE, Lighthouse accessibility linters) and interpret results appropriately
• Ensure traceability between accessibility criteria, test artefacts, defects, and release requirements
• Contribute accessibility input to user story refinement and design reviews

Accessibility Quality & Standards

• Contribute to accessibility standards, test frameworks, and best practice guidance across product teams
• Ensure testing aligns with WCAG 2.1/2.2, engineering policies, and relevant accessibility regulations
• Support teams in defining clear and testable accessibility requirements
• Monitor defects, trends, and risk areas to support continuous improvement
• Contribute to wider testing activities, including functional and non-functional testing

Collaboration & Communication

• Work collaboratively with designers, developers, content authors, and product managers to embed accessibility early
• Participate in technical discussions, design reviews, and backlog refinement
• Provide clear and practical remediation guidance to developers
• Share knowledge and contribute to accessibility capability across the organisation
• Act as a key point of contact for accessibility across teams

Compliance, Risk & Assurance

• Identify, document, and escalate accessibility risks, including user and regulatory impact
• Produce accessibility test reports, compliance summaries, and risk assessments for release readiness
• Support accessibility audits, conformance assessments, and evidence collection
• Validate fixes and carry out regression testing using assistive technologies
• Work with QA, product, and engineering teams to integrate accessibility checks into CI/CD processes

Continuous Improvement

• Identify opportunities to improve accessibility testing processes, tooling, automation coverage, and delivery workflows
• Monitor developments in accessibility standards, assistive technologies, and industry best practice
• Share insights and lessons learned to support continuous improvement
• Contribute to reusable patterns, components, and design system guidance

Decision Rights & Authority

Owns:

• Accessibility test approach and selection of appropriate evaluation techniques and assistive technologies
• Accessibility test case design and execution methods
• Accessibility defect assessment and severity classification

Recommends:

• Accessibility requirements, acceptance criteria, and remediation approaches
• Accessibility risks and readiness for release

Approves:

• Accessibility defects, evidence records, and compliance findings within the scope of the role

Core Attributes

• Strong understanding of accessibility principles and inclusive design
• Analytical thinking and attention to detail
• Clear communication and collaborative approach
• Problem-solving mindset
• Empathy for diverse user needs

Using AI in your application

We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.

To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 26 days holiday, plus bank holidays
• Private Medical Insurance

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).

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