WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company,comprisedof global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately10,000 clientsworldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually fornearly 7,000artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Foradditionalinformation, visit www.livenationentertainment.com
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE ROLE
The Truth is seeking a part-time Accessibility Coordinator to help ensure every guest can enjoy a safe, welcoming, and accessible experience at our venue. This role serves as the venue's primary accessibility resource, supporting guests, employees, and venue leadership in creating an inclusive environment for all.
Working closely with the General Manager, Operations Manager, department leaders, and Live Nation's National Accessibility & Inclusivity team, the Accessibility Coordinator helps oversee accessibility programs, guest accommodation, staff training, and venue readiness while ensuring compliance with accessibility standards and best practices.
WHAT THIS ROLE WILL DO
Serve as the venue's primary accessibility resource, supporting guests, employees, and venue leadership before, during, and after events.
Support the Guest Services team by performing general guest services responsibilities during events, including assisting guests, answering questions, and providing exceptional customer service, while serving as the venue's accessibility resource as needed
Partner with Live Nation's National Accessibility & Inclusivity team to implement accessibility programs,maintainservice standards, and support compliance with ADA and accessibility best practices.
Collaborate with Guest Services, Security, Box Office, Food & Beverage, Production, and other venue departments to ensure accessibility accommodations and services are delivered seamlessly.
Respond to accessibility-related inquiries and accommodation requests, while serving as a point of contact for guests and employees who may needassistance
Conduct routine venue assessments to helpidentifyaccessibility barriers and opportunities to improve the overall guest and employee experience.
Assist with staff training initiatives and help promote an inclusive, welcoming environment for all guests.
Fosters positive experiences for guests, staff, and other stakeholders in a manner thatestablishesthe venue as a safe, enjoyable, and supportive environment
Complete post-event reporting, track trends, and provide recommendations that support continuous improvement of accessibility programs and services.
WHAT THIS PERSON WILL BRING
A genuine passion for helping others and creating exceptional guest experiences.
Strong interpersonal and communication skills with the ability to interact effectively with guests, employees, and stakeholders from diverse backgrounds.
A calm, professionaldemeanorand the ability to problem-solve in a fast-paced event environment.
Strong organizational skills and attention to detail.
Understanding of ADA requirements and accessibility best practices preferred.
Experience working with individuals with disabilities or within accessibility-focused programs is preferred.
A collaborative, team-firstmindsetand willingness to support venue operations as needed.
Ability to work evenings, weekends, and event schedules.
Position requires constant physical activity such as walking, climbing stairs, lifting, and carrying equipment.
Preferably able to lift 30 lbs. using proper liftingtechniques, butnotrequired
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardlessof age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation,intersectionality, orany other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair ChanceOrdinanceand the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited toidentifyreasonable accommodations that can be made toassistthem to perform the essential functions of the position theyseek Any applicant who requires an accommodationin order toperform the essential functions of the job should contact a Human Resources Representative to request the opportunity toparticipateina timelyinteractive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available ina timelyand efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, collegerecruitingand search firms.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across major divisions including Ticketmaster, Concerts, Media & Sponsorship and Artist Nation, we offer exciting opportunities across every discipline.
Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.
