Detroit, Michigan DMC Children's Hospital of Michigan
Category Admissions, Scheduling, & Patient Access Services Job ID 2606003037
Facility Detroit Medical Center Status PRN Shift Day
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DMC Children's Hospital of Michigan is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Note: Eligibility for benefits may vary by location and is determined by employment status
Be the system navigator and point of contact for patients and families regarding their appointments and authorizations for treatment. Assigns patient rooms, reconcile schedules, follow-up with patients to reschedule or coordinate appointments. Obtains insurance, medical, and demographic data and verifies insurance coverage and benefit levels with third-party payors. Ensure accurate and correct insurance verification and authorizations have been obtained and work with physician offices and third party payors to obtain referrals/authorizations for scheduled & unscheduled services as needed and secure inpatient visit notification to payors. Follow-up on bill holds to resolve in a timely manner. Thoroughly explains and secures Hospital and patient legal forms (i.e. Advance Directives, Conditions of Services, Consent for Treatment, EMTALA, Patient Responsibility, etc). Scan protected health information and forms into EMR and/or related systems.
Notifies and educates patients about financial liabilities (co-payments, deductibles or required deposits and payment plans) and collects the liability when applicable while employing proper patient liability collection techniques.
Post payments and maintain/reconcile cash drawer. Responsible for duties in support of departmental efficiencies including but not limited to collaborating with various departments in process and operational excellence.
Participates in patient access team in department huddles and report out on Methods, Equipment, Supplies, and Staffing (MESS). Responsible for continuing self-education regarding payer requirements and third party regulations under limited guidance and assistance of department management. Maintains positive customer service at all times, refine and clarify referring unresolved issues to appropriate supervisor.
3.Two or more years prior experience in Customer Service or related call center environment preferred.
Children’s Hospital of Michiganis an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children’s Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children’s Hospital of Michigan, Children’s Hospital of Michigan - Troy and six ambulatory sites.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations
Job: Patient Access/Admitting
Primary Location: Detroit, Michigan
Facility: DMC Children's Hospital of Michigan
Job Type: PRN
Shift Type: Day
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
2606003037
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Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.
