Job Description

Within the context of a client and family centered care model and in accordance with established vision and values of the organization, works within Vancouver Community Addictions Services to screen and refer substance dependant adults and youth who call the Access Referral Line seeking assistance with withdrawal management and problematic substance use. Coordinates admissions into addictions residential housing, addictions residential services, withdrawal management facilities and other agencies; provides information to clients, families, health care providers, and the general public; maintains clients records; coordinates bed availability with direct and contracted agencies and client admission into available beds; and maintains and updates waitlists. Maintains, compiles, and provides data and statistics, produces reports as requested, compiles designated material for distribution, and engages in on-going team planning, development, evaluation and quality improvement activities. QUALIFICATIONS:Education & Experience Diploma in Community Social Services from a recognized program and two (2) years’ recent related experience working with substance dependant adults and youth requiring withdrawal management services and assistance with problematic substance use, or an equivalent combination of education, training and experience.Knowledge & AbilitiesKnowledge of substance misuse and treatment modalitiesAbility to keyboard 5000 Keystrokes per hour.Knowledge of placement criteria for substance dependent adults and youth requiring withdrawal management services and assistance with problematic substance use.Knowledge of community, social, health resources and agencies.Ability to communicate effectively and tactfully, both oral and written form (English).Ability to resolve conflicts and provide crisis intervention.Ability to work independently and within a team setting.Ability to organize and prioritize.Ability to establish and maintain rapport with clients.Ability to analyze, make decisions, and resolve problems.Ability to use computer and enter data accuratelyPhysical ability to carry out duties of the position.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2025.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.